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Audio goes silent
The audio output of a motherboard
has suddenly stopped. That is, no program that produces audio to the little green female connector in the back -- games, Windows Media Player, whatever -- can be heard. And I've determined that the speakers are okay. The motherboard is a few years old, but young enough to be running XP. I don't know the exact circumstances of how it failed, except that the person using the box claims not to have been messing around with anything in particular. Simply rebooting didn't help. Is this likely to be an electronics failure? Or should I call in an XP genius? -- Charles Packer http://cpacker.org/whatnews mailboxATcpacker.org |
#2
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Audio goes silent
On May 18, 4:34 am, wrote:
The audio output of a motherboard has suddenly stopped. That is, no program that produces audio to the little green female connector in the back -- games, Windows Media Player, whatever -- can be heard. And I've determined that the speakers are okay. The motherboard is a few years old, but young enough to be running XP. I don't know the exact circumstances of how it failed, except that the person using the box claims not to have been messing around with anything in particular. Simply rebooting didn't help. Is this likely to be an electronics failure? Or should I call in an XP genius? -- Charles Packerhttp://cpacker.org/whatnews mailboxATcpacker.org Your symptoms can go either way, but fortunately it's easy enough to fix in either case. If it's an XP problem, then most likely it's a driver issue. Check the device manager for any question marks, Xes or exclamation marks. The second possibility is that the audio is disabled in the BIOS, as bioses vary, I cannot give you an exact path, but in general the bios is entered by pressing delete, f1, f2, f10, or the spacebar during the reboot cycle. The last possibility is that the onboard sound is indeed toast, in which case, disable the onboard sound in the bios, and get a pci soundcard. |
#4
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Audio goes silent
wrote:
The audio output of a motherboard has suddenly stopped. That is, no program that produces audio to the little green female connector in the back -- games, Windows Media Player, whatever -- can be heard. And I've determined that the speakers are okay. The motherboard is a few years old, but young enough to be running XP. I don't know the exact circumstances of how it failed, except that the person using the box claims not to have been messing around with anything in particular. Simply rebooting didn't help. Is this likely to be an electronics failure? Or should I call in an XP genius? -- Charles Packer http://cpacker.org/whatnews mailboxATcpacker.org Check to see if the audio is greyed out in the control panel which would indicate you have lost your drivers. If the audio looks like it is supposed to be working there then it is some sort of physical problem. Try listening with earphones and try playing a midi file to see if the midi playback is also mute. Check the volume settings to see if they have been turned down too low or are muted. If it is a physical problem try cleaning the output contacts with an electronic spray on cleaner like a dust cleaner. |
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