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Ebuyer and refunds



 
 
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Old July 25th 03, 10:10 AM
Andy
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Default Ebuyer and refunds


"Aosmosis" No SPAM Please wrote in message
...
How long does it take for ebuyer to refund your CC card?

Bought some goods on the 8th, arrived on the 12th. 1 item was incorrect.
Used enote system to get staff to rectify situation. Ebuyer collect

product
at their expense, and issue refund on the 20th.

Good service IMHO.


Similar problem here, but its been 3 days and no reply to our enote. It is
very frustrating.

We've now had to place the order with dabs and cancel the full order with
ebuyer just because of one product.

Ideally we just want the one product swapping but we just cant afford to
wait 3 weeks therefore I
cant see any option other than to cancel the full order and ask them to
collect it for refund.

There really should be a better method when they mess up the order.


 




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