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Aopen video cards - customer service
Does anyone have a positive experience with these guys? I just traded several emails with someone about getting a video card BIOS for a card that was unfortunately "experimented" with and the person at Aopen customer service was very unhelpful and nasty. Promptly replied with very bad service. I'll never buy one of their products again. Ted M. |
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"Ted Michelini" wrote in message
... " I just traded several emails with someone about getting a video card BIOS for a card that was unfortunately 'experimented' with and the person at Aopen customer service was very unhelpful and nasty. " Maybe you should learn that, once you've attempted to overclock your card, you negate your right to claim for anything under warranty. |
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On Tue, 21 Sep 2004 10:17:55 -0700, Ted Michelini
wrote: Does anyone have a positive experience with these guys? I just traded several emails with someone about getting a video card BIOS for a card that was unfortunately "experimented" with and the person at Aopen customer service was very unhelpful and nasty. Promptly replied with very bad service. I'll never buy one of their products again. Ted M. Any company may have a few bad seeds, poor CSRs, so AOpen can't really be singled out. Not knowing exactly what the dialog was, they may feel you voided the warranty. FWIW, odds are quite good you do not need a bios specifically from/for AOpen cards, the nVidia reference bios (or most bios from another manufactuerer for EXACT SAME (or very close cousin)) card should work. |
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