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#1
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Damage caused by wrong toner or wrong paper??
I've had an OKI B4100 mono laser printer since new - 6 months ago.
It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? I tried to do a large batch of printing on 160 gsm card recently. (It was cheap stuff and not specifically meant for laser printers but the Samsung would have handled it ok). I was attempting to print on both sides - with photo on one side. I tried for quite a while before I gave up and used lighter paper. The toner was not bonding to the card as it should have and was clearly coming off inside the printer and messing up the next print.) Are either the toner or the card likely to have caused the quality problem and if so, is there anything I can do??? (I've tried printing cleaning pages, cleaning the "LED array". The printer indicates that there is 77% of drum life remaining) |
#2
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Damage caused by wrong toner or wrong paper??
rainandsnow wrote:
I've had an OKI B4100 mono laser printer since new - 6 months ago. It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? I tried to do a large batch of printing on 160 gsm card recently. (It was cheap stuff and not specifically meant for laser printers but the Samsung would have handled it ok). I was attempting to print on both sides - with photo on one side. I tried for quite a while before I gave up and used lighter paper. The toner was not bonding to the card as it should have and was clearly coming off inside the printer and messing up the next print.) Are either the toner or the card likely to have caused the quality problem and if so, is there anything I can do??? (I've tried printing cleaning pages, cleaning the "LED array". The printer indicates that there is 77% of drum life remaining) I don't think the toner would have done it. If "microfine spherical toner for sharp detail" is more than marketing, I'd just expect the text to be a little more jaggy. With the thin vertical stripes, maybe the drum is damaged? Toner not bonding, maybe fuser is defective? |
#3
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Damage caused by wrong toner or wrong paper??
rainandsnow wrote:
I've had an OKI B4100 mono laser printer since new - 6 months ago. It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? Yes. I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? Yes. For example: http://www.theofficeguide.com/forum/...3F/m_96/tm.htm If you're lucky, you haven't ruined the printer, and the messy and potentially hazardous job of cleaning out the bad toner and replacing it with a new cartridge with the right toner will allow the printer to work again. If you're not lucky, you might need a new drum, new fuser, or other parts that cost more than the printer is worth. -- Warren Block * Rapid City, South Dakota * USA |
#4
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Damage caused by wrong toner or wrong paper??
The Lesson here is to always use the Factory Recommended Product.
Warren Block wrote: rainandsnow wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? Yes. I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? Yes. For example: http://www.theofficeguide.com/forum/...3F/m_96/tm.htm If you're lucky, you haven't ruined the printer, and the messy and potentially hazardous job of cleaning out the bad toner and replacing it with a new cartridge with the right toner will allow the printer to work again. If you're not lucky, you might need a new drum, new fuser, or other parts that cost more than the printer is worth. |
#5
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Damage caused by wrong toner or wrong paper??
On 16-Jan-2007, "M.H." wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. If it has a 12mth warranty, that's where you start, try for a warranty replacement or repair. IMHO it sounds like the toner. Not fusing may mean it's not melting, that is its melting point is incorrect. Plus it's obviously not being attracted to the drum correctly, indicating its electrostatic properties aren't right for this printer. As your problems seem to have started with the refilling, you would need to revert to an OEM cartridge to see if it resolves the problem. I wouldn't rule out the card, but as it no longer prints on paper of suitable thickness, it still points towards toner problems. If it is the drum then it's probably cheaper to replace the printer than take a chance on what might be an unsuccessful drum replacement that might reveal another problem. Try the manufacturer and warranty route, if you get a manufacturer replacement printer, or service, it should have been serviced with OEM parts, and meet the original specs. If you end up by having to ship it for repair, remove the refilled cartridge (since it has suspect non-OEM toner) saying you didn't ship the cartridge because of the risk of toner spillage in transit. |
#6
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Damage caused by wrong toner or wrong paper??
wrote in message
... On 16-Jan-2007, "M.H." wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. If it has a 12mth warranty, that's where you start, try for a warranty replacement or repair. IMHO it sounds like the toner. Not fusing may mean it's not melting, that is its melting point is incorrect. Plus it's obviously not being attracted to the drum correctly, indicating its electrostatic properties aren't right for this printer. As your problems seem to have started with the refilling, you would need to revert to an OEM cartridge to see if it resolves the problem. I wouldn't rule out the card, but as it no longer prints on paper of suitable thickness, it still points towards toner problems. If it is the drum then it's probably cheaper to replace the printer than take a chance on what might be an unsuccessful drum replacement that might reveal another problem. Try the manufacturer and warranty route, if you get a manufacturer replacement printer, or service, it should have been serviced with OEM parts, and meet the original specs. If you end up by having to ship it for repair, remove the refilled cartridge (since it has suspect non-OEM toner) saying you didn't ship the cartridge because of the risk of toner spillage in transit. Thanks, but I'm not happy about doing that as I've probably ignored warnings and it it probably my fault - and in addtions shipping would be expensive. The drum looks OK - if that means anything so I'll probably try replacing the toner. |
#7
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Damage caused by wrong toner or wrong paper??
"Warren Block" wrote in message ... rainandsnow wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? Yes. I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? Yes. For example: http://www.theofficeguide.com/forum/...3F/m_96/tm.htm If you're lucky, you haven't ruined the printer, and the messy and potentially hazardous job of cleaning out the bad toner and replacing it with a new cartridge with the right toner will allow the printer to work again. If you're not lucky, you might need a new drum, new fuser, or other parts that cost more than the printer is worth. Yes, even just a new drum would cost more than the printer costs new. Based on what you say here, I think I'll try replacing the toner - unless the images (see below) make you review your opinion. Here is a scan of the output - attempting to print a solid black page: http://www.flickr.com/photos/axil99/ |
#8
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Damage caused by wrong toner or wrong paper??
Toner formulations can vary considerably. They are typically made up of
a mixture of dye, pigments, waxes and plastic resins. Some contain magnetic iron particles which are required in some designs. It is always a "high risk" gamble when you use a non-designated toner. There are literally hundreds on the market. They vary in melting/fusing temperature, their static charge, how the adhere, and many other characteristics. Depending upon the printer, the wrong type can damage the optical drum, the fuser, and other components. Cleanup can be difficult if the printer uses special developers and the toner and developer mix. Some types of wrong paper can damage a laser printer. If it is coated paper and the melting temperature is low (especially if it is an inkjet paper) it can melt onto and ruin the fuser area. If the paper is too thick it can damage paper guides, transport or slip and cause scratching on the optical drum, but most of the time toner not adhering well is not enough tooth on the paper surface and it being too thick for the fuser to heat it adequately. You will probably need to remove the toner you installed, and clean the printer well. You may need to replace the cleaning "felts" in the fuser area. Art rainandsnow wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. It has started printing in very bad quality - faded, with thin vertical stripes and is especiall faded towards the edges. Text is still readable but if I try to print out a black page it looks awful - more white than black. I refilled the toner recently - using some toner I had bought a while back for a Samsung printer. Could that have done it?? I have noticed that the test page mentions "microfine spherical toner for sharp detail" - does this indicate that it needs different toner from the Samsung?? I tried to do a large batch of printing on 160 gsm card recently. (It was cheap stuff and not specifically meant for laser printers but the Samsung would have handled it ok). I was attempting to print on both sides - with photo on one side. I tried for quite a while before I gave up and used lighter paper. The toner was not bonding to the card as it should have and was clearly coming off inside the printer and messing up the next print.) Are either the toner or the card likely to have caused the quality problem and if so, is there anything I can do??? (I've tried printing cleaning pages, cleaning the "LED array". The printer indicates that there is 77% of drum life remaining) |
#9
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Damage caused by wrong toner or wrong paper??
Thank you for taking responsibility for your own actions, rather than
trying to stick it to the manufacturer as was suggested. If we expect manufacturers to be fair with us, we have to also be fair with them. OKI-Data has a good reputation for treating customers fairly, and for producing a quality product, and should not be abused for doing so. It does should like a toner issue, which has nothing to do with the product in all likelihood. Art rainandsnow wrote: wrote in message ... On 16-Jan-2007, "M.H." wrote: I've had an OKI B4100 mono laser printer since new - 6 months ago. If it has a 12mth warranty, that's where you start, try for a warranty replacement or repair. IMHO it sounds like the toner. Not fusing may mean it's not melting, that is its melting point is incorrect. Plus it's obviously not being attracted to the drum correctly, indicating its electrostatic properties aren't right for this printer. As your problems seem to have started with the refilling, you would need to revert to an OEM cartridge to see if it resolves the problem. I wouldn't rule out the card, but as it no longer prints on paper of suitable thickness, it still points towards toner problems. If it is the drum then it's probably cheaper to replace the printer than take a chance on what might be an unsuccessful drum replacement that might reveal another problem. Try the manufacturer and warranty route, if you get a manufacturer replacement printer, or service, it should have been serviced with OEM parts, and meet the original specs. If you end up by having to ship it for repair, remove the refilled cartridge (since it has suspect non-OEM toner) saying you didn't ship the cartridge because of the risk of toner spillage in transit. Thanks, but I'm not happy about doing that as I've probably ignored warnings and it it probably my fault - and in addtions shipping would be expensive. The drum looks OK - if that means anything so I'll probably try replacing the toner. |
#10
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Damage caused by wrong toner or wrong paper??
rainandsnow wrote:
"Warren Block" wrote in message ... If you're lucky, you haven't ruined the printer, and the messy and potentially hazardous job of cleaning out the bad toner and replacing it with a new cartridge with the right toner will allow the printer to work again. If you're not lucky, you might need a new drum, new fuser, or other parts that cost more than the printer is worth. Yes, even just a new drum would cost more than the printer costs new. Based on what you say here, I think I'll try replacing the toner - unless the images (see below) make you review your opinion. Here is a scan of the output - attempting to print a solid black page: http://www.flickr.com/photos/axil99/ Can't tell from that, but I've found lasers to be remarkably tough. The B4100 looks to have an inexpensive toner-only cartridge, so it's certainly worth a try. There's bound to be loose bad toner in the printer; clean that out, but avoid breathing any of it (don't use a vaccuum). You may have to run several solid black pages of the good toner to get the bad toner worked out. -- Warren Block * Rapid City, South Dakota * USA |
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