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#1
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True Image Restore From USB Drive
I am using a True Image rescue disk to restore an image from a USB
external drive. However, the USB drive is not recognized when I boot to the rescue disk instead of to Win XP. How can I restore from the USB drive? |
#2
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Shel wrote
I am using a True Image rescue disk to restore an image from a USB external drive. However, the USB drive is not recognized when I boot to the rescue disk instead of to Win XP. Which version of the rescue disk are you booting, only the full version has USB support. Try enabling legacy USB support in the bios. You can also get a problem if the USB drive isnt actually on at the time the rescue disk is booting. Try physically unplugging and replugging that just before you hit the reset button on the PC to boot the rescue CD. If none of that helps, try http://www.wilderssecurity.com/forumdisplay.php?f=65 How can I restore from the USB drive? |
#3
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Thanks, Rod.
On Wed, 27 Jul 2005 15:48:37 +1000, "Rod Speed" wrote: Shel wrote I am using a True Image rescue disk to restore an image from a USB external drive. However, the USB drive is not recognized when I boot to the rescue disk instead of to Win XP. Which version of the rescue disk are you booting, only the full version has USB support. I made the rescue disk yesterday with TI8. Try enabling legacy USB support in the bios. I don't see this item in the BIOS settings. What other name might it go by? You can also get a problem if the USB drive isnt actually on at the time the rescue disk is booting. Try physically unplugging and replugging that just before you hit the reset button on the PC to boot the rescue CD. It was on, but I will experiment. If none of that helps, try http://www.wilderssecurity.com/forumdisplay.php?f=65 Thanks. It looks like a good source of information. How can I restore from the USB drive? |
#4
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On Tue, 26 Jul 2005 22:16:28 -0700, Shel wrote:
I am using a True Image rescue disk to restore an image from a USB external drive. However, the USB drive is not recognized when I boot to the rescue disk instead of to Win XP. How can I restore from the USB drive? I had a similar problem with TI7 that I solved by downloading a newer revision and burning that recovery disk. Apparently, there was a hardware support change between one rev and the other. I now keep multiple rescue disk versions on hand, just in case. I haven't seen any similar problems on TI8, but I've done a lot fewer data recoveries with it. Note that TI8 can't read TI7 backups (at least, it couldn't when I switched over). -- Neil Maxwell - I don't speak for my employer |
#5
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Shel wrote
Rod Speed wrote Shel wrote I am using a True Image rescue disk to restore an image from a USB external drive. However, the USB drive is not recognized when I boot to the rescue disk instead of to Win XP. Which version of the rescue disk are you booting, only the full version has USB support. I made the rescue disk yesterday with TI8. The later builds of TI8 allow you to make two different rescue disks, one full one and the other they call a safe mode which doesnt have the USB support and other stuff that can be a problem with some systems. Sounds like you have an earlier build. You can update online if you have registered your TI8. Worth a try, they do keep updating at quite a high rate and that may fix your problem. Try enabling legacy USB support in the bios. I don't see this item in the BIOS settings. Yeah, it isnt there in some older systems. What other name might it go by? Basically something with USB in the name. You can also get a problem if the USB drive isnt actually on at the time the rescue disk is booting. Try physically unplugging and replugging that just before you hit the reset button on the PC to boot the rescue CD. It was on, but I will experiment. Yeah, it can be on physically but has decided to shutdown internally as part of the design of the external system. If none of that helps, try http://www.wilderssecurity.com/forumdisplay.php?f=65 Thanks. It looks like a good source of information. Yeah, the main problem is that the search is pretty hopeless, it wont for example allow you to use the keyword USB in the search because its too short. Damned crude. I search it using google, but even that isnt ideal because it only searches on the indexes and those arent really very satisfactory to search on because you cant require that the keywords must be in a single topic. It doesnt appear to allow google to search the entire messagebase. http://www.google.com/search?as_q=re...rssecurity.com How can I restore from the USB drive? |
#6
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On Thu, 28 Jul 2005 04:51:38 +1000, "Rod Speed"
wrote: The later builds of TI8 allow you to make two different rescue disks, one full one and the other they call a safe mode which doesnt have the USB support and other stuff that can be a problem with some systems. TI7 also let you make safe mode disks. I find them pretty useless because of the lack of USB/FW support, but I use them for troubleshooting. Sounds like you have an earlier build. You can update online if you have registered your TI8. Worth a try, they do keep updating at quite a high rate and that may fix your problem. This is always a good idea. I recommend keeping the older version install files, and I also make sure I have recovery disks from the old version before I update, since new updates sometimes break things that used to work. -- Neil Maxwell - I don't speak for my employer |
#7
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Neil Maxwell wrote
Rod Speed wrote The later builds of TI8 allow you to make two different rescue disks, one full one and the other they call a safe mode which doesnt have the USB support and other stuff that can be a problem with some systems. TI7 also let you make safe mode disks. I dont recall that some of the earlier builds of TI8 did, but I'm too lazy to reinstall to check. I find them pretty useless because of the lack of USB/FW support, but I use them for troubleshooting. One old dinosaur doesnt like the full rescue disk and never has thru all of the TI8 I have tried on it. Its handy to have if the system gets so screwed you do need to use the rescue disk to restore. It does have USB keyboard and mouse but its just a very minor nuisance to have to plug the keyboard into the PS2 port instead. I do use the rescue disk to image a system before doing any work on it, but find that the full disk is fine on all other PCs. Sounds like you have an earlier build. You can update online if you have registered your TI8. Worth a try, they do keep updating at quite a high rate and that may fix your problem. This is always a good idea. I recommend keeping the older version install files, and I also make sure I have recovery disks from the old version before I update, since new updates sometimes break things that used to work. Thats basically automatic here, mainly because the dinosaur that needs the safe rescue disk wont read CDRWs so I have a stack of older builds on CDR for that reason. |
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