Want Dell Latitude Password/Service-Tag Generator Program

On Sunday, September 4, 2005 at 12:53:19 PM UTC-4, wrote:
Have purchased a Dell Latitude C600/C500 model PP01L at the Salvation
Army's outlet store.
I can not access any drives (CD, Hard-drive, floppy-drive) nor can I
access CMOS-Setup. I simply receive a Message: "" This computer system,
# 52WJP01-595B, is protected by a password authentication system. You
cannot access the data on this computer without the correct password.
Please type in the primary or administrator password and press Enter
""
I noticed that the website postings mentioned " latitude.exe "
(password generator file/program) which I tried but it is geared to
only receiving 5 (five) characters for the Service_Tag_# input to this
program-file. I also used "Latitude_MasterPW.exe" but that does not do
it either. Does anyone know the file-name and where I can download the
correct Dell Password-Generator to solve my problem that will work for
"my" Dell model (C600/C500) Latitude?
Any help would be appreciated. Dell only helps those who can ""prove""
ownership (prove they are the original purchaser)!
My Dell is a: Latitude C600/C500 modle PP01L
Computer system: # 5ZWJP01-595B
Service Tag #: 5ZWJP01
Express Service Code: 13054894417
Thanks in advance

I know this is an old post but for future reference, it's not necessary to call Dell. You can reset the password yourself. Instructions are at:

https://www.youtube.com/watch?v=5JqB4lkVxkA

Tom L

On Sunday, September 4, 2005 at 9:53:19 AM UTC-7, wrote:
Have purchased a Dell Latitude C600/C500 model PP01L at the Salvation
Army's outlet store.
I can not access any drives (CD, Hard-drive, floppy-drive) nor can I
access CMOS-Setup. I simply receive a Message: "" This computer system,
# 52WJP01-595B, is protected by a password authentication system. You
cannot access the data on this computer without the correct password.
Please type in the primary or administrator password and press Enter
""
I noticed that the website postings mentioned " latitude.exe "
(password generator file/program) which I tried but it is geared to
only receiving 5 (five) characters for the Service_Tag_# input to this
program-file. I also used "Latitude_MasterPW.exe" but that does not do
it either. Does anyone know the file-name and where I can download the
correct Dell Password-Generator to solve my problem that will work for
"my" Dell model (C600/C500) Latitude?
Any help would be appreciated. Dell only helps those who can ""prove""
ownership (prove they are the original purchaser)!
My Dell is a: Latitude C600/C500 modle PP01L
Computer system: # 5ZWJP01-595B
Service Tag #: 5ZWJP01
Express Service Code: 13054894417
Thanks in advance