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#1
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Canon Pixma iP4500 printer head problem
My Pixma iP4500 is 6 months old. I used it one day, and all was fine, then the next time I turned it on, it says there is no printer head or the one installed is incompatible with the printer. Have tried reinstalling the printer drivers x3 without success. Printer does between 500 -1,000 pages per week most weeks, mostly black, but some coloured stuff of late. Also tried cleaning the head gently with a tissue. Any helpful advice would be very much appreciated. |
#2
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Canon Pixma iP4500 printer head problem
Since it's only 6 months old I'd certainly get in touch with the place of purchase or maybe contact Canon support at least, since it is under warranty. Removing the head to clean the contacts on the side very carefully with piece of kitchen towel paper and then refit and give another try might be worth a try. Something else you can try.... unplug the Printer power cord for a about three minutes then try again just in case the printer CPU is corrupted through to mains borne interference, the spikes you get in thunderstorms, high winds when the overhead power lines starts arching and flashing, this type of interference often locks TV sky and cable boxes up. I have the IP5000 it's way out of guarantee and still going strong not heavily used as yours mind. davy |
#3
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Canon Pixma iP4500 printer head problem
If you have always used OEM ink then Canon may well send you a new one or at the least send you a new printhead. If you have been using the crap ink then that is the reason you are having the problem.
davy wrote: Since it's only 6 months old I'd certainly get in touch with the place of purchase or maybe contact Canon support at least, since it is under warranty. Removing the head to clean the contacts on the side very carefully with piece of kitchen towel paper and then refit and give another try might be worth a try. Something else you can try.... unplug the Printer power cord for a about three minutes then try again just in case the printer CPU is corrupted through to mains borne interference, the spikes you get in thunderstorms, high winds when the overhead power lines starts arching and flashing, this type of interference often locks TV sky and cable boxes up. I have the IP5000 it's way out of guarantee and still going strong not heavily used as yours mind. davy |
#4
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Canon Pixma iP4500 printer head problem
Spoken like a true village idiot. Canon can't void the warranty for
using compatible ink unless they PROVE it caused the failure. measekite wrote: If you have always used OEM ink then Canon may well send you a new one or at the least send you a new printhead. If you have been using the crap ink then that is the reason you are having the problem. davy wrote: Since it's only 6 months old I'd certainly get in touch with the place of purchase or maybe contact Canon support at least, since it is under warranty. Removing the head to clean the contacts on the side very carefully with piece of kitchen towel paper and then refit and give another try might be worth a try. Something else you can try.... unplug the Printer power cord for a about three minutes then try again just in case the printer CPU is corrupted through to mains borne interference, the spikes you get in thunderstorms, high winds when the overhead power lines starts arching and flashing, this type of interference often locks TV sky and cable boxes up. I have the IP5000 it's way out of guarantee and still going strong not heavily used as yours mind. davy |
#5
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Canon Pixma iP4500 printer head problem
On Jul 14, 8:55 am, measekite wrote:
If you have always used OEM ink then Canon may well send you a new one or at the least send you a new printhead. If you have been using the crap ink then that is the reason you are having the problem. davy wrote:Since it's only 6 months old I'd certainly get in touch with the place of purchase or maybe contact Canon support at least, since it is under warranty. Removing the head to clean the contacts on the side very carefully with piece of kitchen towel paper and then refit and give another try might be worth a try. Something else you can try.... unplug the Printer power cord for a about three minutes then try again just in case the printer CPU is corrupted through to mains borne interference, the spikes you get in thunderstorms, high winds when the overhead power lines starts arching and flashing, this type of interference often locks TV sky and cable boxes up. I have the IP5000 it's way out of guarantee and still going strong not heavily used as yours mind. davy NOT TRUE. CANON HAS EXCELLENT CUSTOMER SERVICE. IF IT'S THE PRINT HEAD, THEY WILL EXCHANGE IT WITH A NEW PRINT HEAD. IF IT'S THE PRINTER, THEY WILL MAIL YOU A REFURBISHED PRINTER AND CANON WILL PAY FOR SHIPPING BOTH WAYS. FRANKSEKITE P.S. YES, I AM THE OFFSPRING OF FRANK AND MEASEKITE |
#6
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Canon Pixma iP4500 printer head problem
You may wish to remove the head and make sure the contacts between it
and the printer carriage body are clean and secure. Be careful in the handling when you remove it. It may be that some foreign material got in there and the contacts aren't connecting correctly. You can gently clean them with a soft paper towel and some isopropyl alcohol, but do not place a lot of pressure on them. If that doesn't correct the issue, the head in your printer is called a semi-permanent type, meaning they do indeed wear out over time and can be user replaced. If it has failed, (and you are getting quite a heavy service from the printer, particularly the black head) you probably can have it replaced under warranty. If you are out of th warranty period, the heads are available online at a number of places. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ xandrag47 wrote: My Pixma iP4500 is 6 months old. I used it one day, and all was fine, then the next time I turned it on, it says there is no printer head or the one installed is incompatible with the printer. Have tried reinstalling the printer drivers x3 without success. Printer does between 500 -1,000 pages per week most weeks, mostly black, but some coloured stuff of late. Also tried cleaning the head gently with a tissue. Any helpful advice would be very much appreciated. |
#7
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Canon Pixma iP4500 printer head problem
Arthur Entlich wrote:
You may wish to remove the head and make sure the contacts between it and the printer carriage body are clean and secure. Be careful in the handling when you remove it. It may be that some foreign material got in there and the contacts aren't connecting correctly. You can gently clean them with a soft paper towel and some isopropyl alcohol, but do not place a lot of pressure on them. If that doesn't correct the issue, the head in your printer is called a semi-permanent type, meaning they do indeed wear out over time and can be user replaced. If it has failed, (and you are getting quite a heavy service from the printer, particularly the black head) you probably can have it replaced under warranty. If you are out of th warranty period, the heads are available online at a number of places. Art For this model of printer in the UK you will discover that a replacement printhead costs the same or more than a brand new printer. |
#8
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Canon Pixma iP4500 printer head problem
John Chapman wrote: Arthur Entlich wrote: You may wish to remove the head and make sure the contacts between it and the printer carriage body are clean and secure. Be careful in the handling when you remove it. It may be that some foreign material got in there and the contacts aren't connecting correctly. You can gently clean them with a soft paper towel and some isopropyl alcohol, but do not place a lot of pressure on them. If that doesn't correct the issue, the head in your printer is called a semi-permanent type, meaning they do indeed wear out over time and can be user replaced. If it has failed, (and you are getting quite a heavy service from the printer, particularly the black head) you probably can have it replaced under warranty. If you are out of th warranty period, the heads are available online at a number of places. Art For this model of printer in the UK you will discover that a replacement printhead costs the same or more than a brand new printer. I told the guy to buy a new printer a few days ago and use Canon ink for the best trouble free results. |
#9
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Canon Pixma iP4500 printer head problem
measekite wrote:
John Chapman wrote: Arthur Entlich wrote: You may wish to remove the head and make sure the contacts between it and the printer carriage body are clean and secure. Be careful in the handling when you remove it. It may be that some foreign material got in there and the contacts aren't connecting correctly. You can gently clean them with a soft paper towel and some isopropyl alcohol, but do not place a lot of pressure on them. If that doesn't correct the issue, the head in your printer is called a semi-permanent type, meaning they do indeed wear out over time and can be user replaced. If it has failed, (and you are getting quite a heavy service from the printer, particularly the black head) you probably can have it replaced under warranty. If you are out of th warranty period, the heads are available online at a number of places. Art For this model of printer in the UK you will discover that a replacement printhead costs the same or more than a brand new printer. I told the guy to buy a new printer a few days ago and use Canon ink for the best trouble free results. Maybe one day you'll realize no one listens to your lame advice. |
#10
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Canon Pixma iP4500 printer head problem
Michael Johnson wrote: measekite wrote: John Chapman wrote: Arthur Entlich wrote: You may wish to remove the head and make sure the contacts between it and the printer carriage body are clean and secure. Be careful in the handling when you remove it. It may be that some foreign material got in there and the contacts aren't connecting correctly. You can gently clean them with a soft paper towel and some isopropyl alcohol, but do not place a lot of pressure on them. If that doesn't correct the issue, the head in your printer is called a semi-permanent type, meaning they do indeed wear out over time and can be user replaced. If it has failed, (and you are getting quite a heavy service from the printer, particularly the black head) you probably can have it replaced under warranty. If you are out of th warranty period, the heads are available online at a number of places. Art For this model of printer in the UK you will discover that a replacement printhead costs the same or more than a brand new printer. I told the guy to buy a new printer a few days ago and use Canon ink for the best trouble free results. Maybe one day you'll realize no one listens to your lame advice. It is quite apparent Junior that they do and you do not like it. But that is the way the cartridge crumbles. |
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