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USB Scanner doesn´t work after W2kSP4 Update
I updated Windows 2000 Pro with Service Pack 4. After the update, the
USB-Scanner (BENQ 5000E) is not recognized anymore from any scan-software. I really tried everything to make it work again: de- and new installation of software (driver), changed order of plugging and installing software, new usb update for motherboard, checked voltage on power supply, tried another scanner (CanoScan xxx). Not even this one works. Although both scanners are recognized and correctly installed into the system, always the same problem appears making me sick: Please check the cable! I reinstalled Windows 2000 Pro with the usb-update from the driver cd of ASUS (P4-PE) successfully. New W2K SP4 update, I installed the usb-scanner and it worked. But just one time, ´cause after new login no scanner could be identified. Make my day: Please check the cable! Talked to Asus hotline, said that it seems to be a windows problem. Checked new driver for usb, installed it but guess which message I get ... Other USB-devices are working (e.g. the usb-printer). I already tested the scanner all alone on the usb-interface with no other devices on any usb-interface, so this isn´t the problem. I´m really in despair. Here´s the snap from the system (in german language): [Hardwareressourcen] [ Es folgen Unterkategorien dieser Hauptkategorie. ] [Ressourcekonflikte] Ressource Gerät IRQ 16 NVIDIA GeForce4 MX 440 IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 IRQ 23 Intel PCI to USB Enhanced Host Controller IRQ 23 Realtek RTL8029(AS)-PCI-Ethernetadapter [DMA] Kanal Gerät Status 4 DMA-Controller OK 2 Standard-Diskettenlaufwerkcontroller OK 3 ECP-Druckeranschluss (LPT1) OK [Verankerte Hardware] Gerät PNP-Gerätekennung Keine verankerte Hardware [E/A] Adressbereich Gerät Status 0x0000-0x0CF7 PCI-Bus OK 0x0000-0x0CF7 DMA-Controller OK 0x0D00-0xFFFF PCI-Bus OK 0x03B0-0x03BB Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0x03B0-0x03BB NVIDIA GeForce4 MX 440 OK 0x03C0-0x03DF Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0x03C0-0x03DF NVIDIA GeForce4 MX 440 OK 0xD800-0xD81F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 OK 0xD400-0xD41F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 OK 0xD000-0xD01F Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 OK 0xFFE0-0xFFFF Realtek RTL8029(AS)-PCI-Ethernetadapter OK 0x0A79-0x0A79 ISAPnP-Datenleseport OK 0x0279-0x0279 ISAPnP-Datenleseport OK 0x0274-0x0277 ISAPnP-Datenleseport OK 0xE400-0xE47F Hauptplatinenressourcen OK 0xE800-0xE81F Hauptplatinenressourcen OK 0xEC00-0xEC3F Hauptplatinenressourcen OK 0x04D6-0x04D6 Hauptplatinenressourcen OK 0x0010-0x001F Hauptplatinenressourcen OK 0x0022-0x002D Hauptplatinenressourcen OK 0x0030-0x003F Hauptplatinenressourcen OK 0x0044-0x005F Hauptplatinenressourcen OK 0x0062-0x0063 Hauptplatinenressourcen OK 0x0065-0x006F Hauptplatinenressourcen OK 0x0074-0x007F Hauptplatinenressourcen OK 0x0091-0x0093 Hauptplatinenressourcen OK 0x00A2-0x00BF Hauptplatinenressourcen OK 0x00E0-0x00EF Hauptplatinenressourcen OK 0x04D0-0x04D1 Hauptplatinenressourcen OK 0x0020-0x0021 Programmierbarer Interruptcontroller OK 0x00A0-0x00A1 Programmierbarer Interruptcontroller OK 0x0080-0x0090 DMA-Controller OK 0x0094-0x009F DMA-Controller OK 0x00C0-0x00DF DMA-Controller OK 0x0040-0x0043 Systemzeitgeber OK 0x0070-0x0073 System CMOS/Echtzeituhr OK 0x0061-0x0061 Systemlautsprecher OK 0x00F0-0x00FF Numerischer Coprozessor OK 0x03F2-0x03F5 Standard-Diskettenlaufwerkcontroller OK 0x03F7-0x03F7 Standard-Diskettenlaufwerkcontroller OK 0x0378-0x037F ECP-Druckeranschluss (LPT1) OK 0x0778-0x077B ECP-Druckeranschluss (LPT1) OK 0x03F8-0x03FF Kommunikationsanschluss (COM1) OK 0x02F8-0x02FF Kommunikationsanschluss (COM2) OK 0x0060-0x0060 Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2) OK 0x0064-0x0064 Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2) OK 0x0200-0x0207 Standardgameport OK 0x002E-0x002F Hauptplatinenressourcen OK 0x03F0-0x03F1 Hauptplatinenressourcen OK 0xF000-0xF00F Intel(R) 82801DB Ultra ATA Controller OK 0x01F0-0x01F7 Primary IDE Channel OK 0x03F6-0x03F6 Primary IDE Channel OK 0x0170-0x0177 Secondary IDE Channel OK 0x0376-0x0376 Secondary IDE Channel OK 0xFE00-0xFEFF SoundMAX Integrated Digital Audio OK 0xFF40-0xFF7F SoundMAX Integrated Digital Audio OK [IRQs] IRQ-Nummer Gerät 22 Microsoft ACPI-konformes System 16 NVIDIA GeForce4 MX 440 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 19 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 18 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 23 Intel PCI to USB Enhanced Host Controller 23 Realtek RTL8029(AS)-PCI-Ethernetadapter 20 ASUSTeK/Broadcom 440x 10/100 Integrated Controller 8 System CMOS/Echtzeituhr 13 Numerischer Coprozessor 6 Standard-Diskettenlaufwerkcontroller 4 Kommunikationsanschluss (COM1) 3 Kommunikationsanschluss (COM2) 1 Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2) 12 PS/2-kompatible Maus 14 Primary IDE Channel 15 Secondary IDE Channel 17 SoundMAX Integrated Digital Audio [Arbeitsspeicher] Bereich Gerät Status 0x0000-0x9FFFF Systemplatine OK 0xF0000-0xFFFFF Systemplatine OK 0x100000-0x1FFFFFFF Systemplatine OK 0xFEC00000-0xFEC000FF Systemplatine OK 0xFEE00000-0xFEE00FFF Systemplatine OK 0xA0000-0xBFFFF PCI-Bus OK 0xA0000-0xBFFFF Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0xA0000-0xBFFFF NVIDIA GeForce4 MX 440 OK 0xC8000-0xDFFFF PCI-Bus OK 0x20000000-0xFEBFFFFF PCI-Bus OK 0xEE000000-0xEF6FFFFF Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0xEE000000-0xEF6FFFFF NVIDIA GeForce4 MX 440 OK 0xEF700000-0xF7FFFFFF Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0xF8000000-0xFBFFFFFF Intel(R) 82845G/GL/GE/PE/GV Processor to AGP Controller - 2561 OK 0xF0000000-0xF7FFFFFF NVIDIA GeForce4 MX 440 OK 0xEF800000-0xEF87FFFF NVIDIA GeForce4 MX 440 OK 0xFEBFF800-0xFEBFFBFF Intel PCI to USB Enhanced Host Controller OK 0xFEBFC000-0xFEBFDFFF ASUSTeK/Broadcom 440x 10/100 Integrated Controller OK 0xFFF80000-0xFFFFFFFF Hauptplatinenressourcen OK 0xFFB80000-0xFFBFFFFF Hauptplatinenressourcen OK 0xFEBFFC00-0xFEBFFFFF Intel(R) 82801DB Ultra ATA Controller OK 0xFEBFF600-0xFEBFF7FF SoundMAX Integrated Digital Audio OK 0xFEBFF500-0xFEBFF5FF SoundMAX Integrated Digital Audio OK Thanks for helping me Psycho |
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