If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Lies of Gateway - Screw the US Worker - Lie to make aq sale
A bunch of mumbo jumbo. The point is that this idiot purposly lied and
misled me. I think the public has a right to know how Gateway apparently witll lie and stetch the truch to make a sale. You all are just as bad as the stereotyped "used car salesman". I have no confidence in your Company now and upon inspection of this Mexicn Computer, see that there is not even an OS disk in it. I must burn my own backup??? JUst what I wanted.. a computer made by Foreigners stealing jobs away from what should be US workers.And to top it off, Gateway lies to specific questions about country of origins just to make a sale. I dont know if allof you are told to lie such as this, but I do know that this Kevin should be fired (unless the Company condones this) and the public needs to be made aware of these practices.(which I will take care of) Gateway wrote: ************************************************** ********************** ***************************** Hello Michael, I apologize for this matter. I see that there is an issue about the items assembled and made in Mexico. Please be informed that upon accomplishing the order, there is an availability check for the items needed to complete the order. If the items are not available from one warehouse, we look the stocks of the other warehouse. If all parts are available in a certain warehouse then the item will be assembled there and we will just wait for the arrival of that item in order to ship to you. Also, please be informed that even though it is assembled in other warehouse, the parts we are using to complete the order are the same because we are getting these items from the same supplier. I have documented this correspondence under Activities in our contact tracking database. Please reply to this message if you require further assistance with this issue. Thank you. Brenda Badge GWPC022 Online Customer Support Team Gateway Rate me by going to the address I have provided below and clicking on 'Rate Your Support Agent'. There you will find a quick and easy survey. http://support.gateway.com/support/c.../surveys.shtml For future Technical Support needs like driver downloads, technical documentation and support information, go to Gateway's eSupport site: http://support.gateway.com Information provided pursuant to Gateway's Terms of Sale and Limited Warranty Agreement. All brands and names are trademarks of their respective companies. ************************************************** ********************** Original Message Follows: ------------------------- Kevin, You are a liar!!!!! I just recieved my 7200xl today and both it and the monitor clearly state "Asssembled in Mexico". I wish I could return these but because I desparaely need to use them I am keeping them. To me Assembled and Made in Mexico are the same thing. Your insinuations are twisted and distorted. Either you lied on purpose or you are just to dumb to know what you are talking about. I have bought many Gateway Computers in the past but rest assured, because of your lies, it will be my last. PS I am sending this to a public forum on the Internet so everyone can see the lies that Gateway is telling and two, I am sending it to Gateway itself. Gateway wrote: ************************************************** ********************** ***************************** Hello Marie, Thank you for using Gateway's Online E-mail Support. I understand that your concern is about some information on where our computers are made. I am glad to provide you the correct information on this matter. I would like to inform you that our computers are not made in Mexico. We have a Gateway office and warehouse in Mexico for customers for that area but this does not mean that our computers are made in Mexico. Our computers are being manufactured within the United States of America and we do have several warehouses and service facility to accommodate our customers needs. It is in my hope that the information that I have provided is useful in any issues that you are having. Please reply to this message if you require further assistance with this issue. Thank you. Kevin Badge GWPC032 Online Customer Support Team Gateway Rate me by going to the address I have provided below and clicking on 'Rate Your Support Agent'. There you will find a quick and easy survey. http://support.gateway.com/support/c.../surveys.shtml |
#2
|
|||
|
|||
Global economy baby, no other way around it. Its the Walmart effect. mab wrote: : A bunch of mumbo jumbo. The point is that this idiot purposly lied and : misled me. I think the public has a right to know how Gateway apparently : witll lie and stetch the truch to make a sale. You all are just as bad as : the stereotyped "used car salesman". I have no confidence in your Company : now and upon inspection of this Mexicn Computer, see that there is not even : an OS disk in it. I must burn my own backup??? JUst what I wanted.. a : computer made by Foreigners stealing jobs away from what should be US : workers.And to top it off, Gateway lies to specific questions about country : of origins just to make a sale. I dont know if allof you are told to lie : such as this, but I do know that this Kevin should be fired (unless the : Company condones this) and the public needs to be made aware of these : practices.(which I will take care of) : Gateway wrote: : ************************************************** ********************** : ***************************** : Hello Michael, : I apologize for this matter. I see that there is an issue about the : items assembled and made in Mexico. Please be informed that upon : accomplishing the order, there is an availability check for the items : needed to complete the order. If the items are not available from one : warehouse, we look the stocks of the other warehouse. If all parts are : available in a certain warehouse then the item will be assembled there : and we will just wait for the arrival of that item in order to ship to : you. Also, please be informed that even though it is assembled in other : warehouse, the parts we are using to complete the order are the same : because we are getting these items from the same supplier. : I have documented this correspondence under Activities in our contact : tracking database. : Please reply to this message if you require further assistance with this : issue. : Thank you. : Brenda : Badge GWPC022 : Online Customer Support Team : Gateway : Rate me by going to the address I have provided below and clicking on : 'Rate Your Support Agent'. There you will find a quick and easy survey. : http://support.gateway.com/support/c.../surveys.shtml : For future Technical Support needs like driver downloads, technical : documentation and support information, go to Gateway's eSupport site: : http://support.gateway.com : Information provided pursuant to Gateway's Terms of Sale and Limited : Warranty Agreement. All brands and names are trademarks of their : respective companies. : ************************************************** ********************** : Original Message Follows: : ------------------------- : Kevin, : You are a liar!!!!! I just recieved my 7200xl today and both it and the : monitor clearly state "Asssembled in Mexico". I wish I could return : these but because I desparaely need to use them I am keeping them. To : me Assembled and Made in Mexico are the same thing. Your insinuations : are twisted and distorted. Either you lied on purpose or you are just : to dumb to know what you are talking about. I have bought many Gateway : Computers in the past but rest assured, because of your lies, it will be : my last. : PS I am sending this to a public forum on the Internet so everyone can : see the lies that Gateway is telling and two, I am sending it to Gateway : itself. : Gateway wrote: : ************************************************** ********************** : ***************************** : Hello Marie, : Thank you for using Gateway's Online E-mail Support. I understand that : your concern is about some information on where our computers are made. : I am glad to provide you the correct information on this matter. I : would like to inform you that our computers are not made in Mexico. We : have a Gateway office and warehouse in Mexico for customers for that : area but this does not mean that our computers are made in Mexico. Our : computers are being manufactured within the United States of America and : we do have several warehouses and service facility to accommodate our : customers needs. It is in my hope that the information that I have : provided is useful in any issues that you are having. : Please reply to this message if you require further assistance with this : issue. : Thank you. : Kevin : Badge GWPC032 : Online Customer Support Team : Gateway : Rate me by going to the address I have provided below and clicking on : 'Rate Your Support Agent'. There you will find a quick and easy survey. : http://support.gateway.com/support/c.../surveys.shtml |
#3
|
|||
|
|||
Its bad enough the thing is made in Mexico, but the worse thing is this
Kevin blatently lied about the product. Either he is just stupid and doesnt know what the hell he is talking about, or he is a blatent liar. Seems this company will now do anything to make a sell. Including LIE!! wrote in message ... Global economy baby, no other way around it. Its the Walmart effect. mab wrote: : A bunch of mumbo jumbo. The point is that this idiot purposly lied and : misled me. I think the public has a right to know how Gateway apparently : witll lie and stetch the truch to make a sale. You all are just as bad as : the stereotyped "used car salesman". I have no confidence in your Company : now and upon inspection of this Mexicn Computer, see that there is not even : an OS disk in it. I must burn my own backup??? JUst what I wanted.. a : computer made by Foreigners stealing jobs away from what should be US : workers.And to top it off, Gateway lies to specific questions about country : of origins just to make a sale. I dont know if allof you are told to lie : such as this, but I do know that this Kevin should be fired (unless the : Company condones this) and the public needs to be made aware of these : practices.(which I will take care of) : Gateway wrote: : ************************************************** ********************** : ***************************** : Hello Michael, : I apologize for this matter. I see that there is an issue about the : items assembled and made in Mexico. Please be informed that upon : accomplishing the order, there is an availability check for the items : needed to complete the order. If the items are not available from one : warehouse, we look the stocks of the other warehouse. If all parts are : available in a certain warehouse then the item will be assembled there : and we will just wait for the arrival of that item in order to ship to : you. Also, please be informed that even though it is assembled in other : warehouse, the parts we are using to complete the order are the same : because we are getting these items from the same supplier. : I have documented this correspondence under Activities in our contact : tracking database. : Please reply to this message if you require further assistance with this : issue. : Thank you. : Brenda : Badge GWPC022 : Online Customer Support Team : Gateway : Rate me by going to the address I have provided below and clicking on : 'Rate Your Support Agent'. There you will find a quick and easy survey. : http://support.gateway.com/support/c.../surveys.shtml : For future Technical Support needs like driver downloads, technical : documentation and support information, go to Gateway's eSupport site: : http://support.gateway.com : Information provided pursuant to Gateway's Terms of Sale and Limited : Warranty Agreement. All brands and names are trademarks of their : respective companies. : ************************************************** ********************** : Original Message Follows: : ------------------------- : Kevin, : You are a liar!!!!! I just recieved my 7200xl today and both it and the : monitor clearly state "Asssembled in Mexico". I wish I could return : these but because I desparaely need to use them I am keeping them. To : me Assembled and Made in Mexico are the same thing. Your insinuations : are twisted and distorted. Either you lied on purpose or you are just : to dumb to know what you are talking about. I have bought many Gateway : Computers in the past but rest assured, because of your lies, it will be : my last. : PS I am sending this to a public forum on the Internet so everyone can : see the lies that Gateway is telling and two, I am sending it to Gateway : itself. : Gateway wrote: : ************************************************** ********************** : ***************************** : Hello Marie, : Thank you for using Gateway's Online E-mail Support. I understand that : your concern is about some information on where our computers are made. : I am glad to provide you the correct information on this matter. I : would like to inform you that our computers are not made in Mexico. We : have a Gateway office and warehouse in Mexico for customers for that : area but this does not mean that our computers are made in Mexico. Our : computers are being manufactured within the United States of America and : we do have several warehouses and service facility to accommodate our : customers needs. It is in my hope that the information that I have : provided is useful in any issues that you are having. : Please reply to this message if you require further assistance with this : issue. : Thank you. : Kevin : Badge GWPC032 : Online Customer Support Team : Gateway : Rate me by going to the address I have provided below and clicking on : 'Rate Your Support Agent'. There you will find a quick and easy survey. : http://support.gateway.com/support/c.../surveys.shtml |
#4
|
|||
|
|||
If their badge number is GWFL or GWPC anything they are Outsourcers
and not really Gateway people anyway. And if their badge number is less than five digits they are either Old Timers or again $7/hr new hires. Since all the Old Timers except ****ups Ted and Mike Hammond are gone that leaves.... |
#5
|
|||
|
|||
Mab,
As an ex Gateway employee as of recently took a new position, I wanted to inform you that the PC's are manufactured in Mexico and shipped to distribution centers in the US. These distribution centers are run by Ingram Micro, so Unfortunately the rep did lie to you. The good thing though is you did get a good computer. Ryan |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
gateway utilities question | clif | Gateway Computers | 3 | May 8th 04 06:56 AM |
Gateway releases budget servers | Phillip | Gateway Computers | 1 | May 8th 04 02:22 AM |
Venting about Gateway | IMD | Gateway Computers | 1 | April 17th 04 11:53 PM |
Does anyone have the installation CD for a Gateway OEM Audigy 2 card? | xxxxxxxx | Gateway Computers | 1 | April 9th 04 11:35 PM |