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#1
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Pavilion p6-2330
I'm trying to repair this for a friend. It goes to the W8 startup, which
whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. |
#2
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Pavilion p6-2330
On 8/7/2016 12:30 PM, Thip wrote:
I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. |
#3
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Pavilion p6-2330
On 8/7/2016 2:44 PM, . wrote:
On 8/7/2016 12:30 PM, Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. Given that this is a desktop, pull the battery, hold in power button for 10 seconds, reinstall battery, use F10 during boot to enter setup. |
#4
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Pavilion p6-2330
On 8/7/2016 2:57 PM, . wrote:
On 8/7/2016 2:44 PM, . wrote: On 8/7/2016 12:30 PM, Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. Given that this is a desktop, pull the battery, hold in power button for 10 seconds, reinstall battery, use F10 during boot to enter setup. The battery is the round thing, a third over from the left and a quarter up from the bottom of the motherboard in the below pictu http://www.ascendtech.us/mmASC/Images/675852001-03.JPG |
#5
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Pavilion p6-2330
"." wrote in message ...
On 8/7/2016 2:57 PM, . wrote: On 8/7/2016 2:44 PM, . wrote: On 8/7/2016 12:30 PM, Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. Given that this is a desktop, pull the battery, hold in power button for 10 seconds, reinstall battery, use F10 during boot to enter setup. The battery is the round thing, a third over from the left and a quarter up from the bottom of the motherboard in the below pictu http://www.ascendtech.us/mmASC/Images/675852001-03.JPG No Safe Mode in this baby. I wish! I know what the battery is. Thank you. |
#6
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Pavilion p6-2330
Thip wrote:
I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Disconnect hard drive. Pop in a Linux LiveCD and let the clever BIOS find and boot the LiveCD. This is a quick way of verifying the basics are working. The next step, would be reconnecting the hard drive. However, you can't control the machine unless popup boot works. And if a password is set, the thing uses Secure Boot, there could be all manner of resistance to your attempts to get a BIOS response. (I have no experience with Secure Boot.) While it should say "Press any key to boot CD" when both a LiveCD and a hard drive are present, that would depend on whether the boot order in the BIOS was botched or not. If the hard drive is in the order before the optical drive, there would be no guarantee of being able to boot the LiveCD, while the hard drive is connected. And while you could try a Clear CMOS, that only works if the passwords are stored in CMOS RAM. (Business class computers store the passwords in a 2KB EEPROM, and pulling the coin cell is useless for those.) You do the Clear CMOS with AC power completely removed. And you cannot even trust these sites, to warn you about the thing using Secure Boot, and getting yourself in more trouble than you bargained for. http://h20564.www2.hp.com/hpsc/doc/p...r_na-c03343058 Any computer I get my hands on, one of the first things I do is turn off the full screen logo, so the text messages from the BIOS are visible. But that's only viable when the computer is new, and the user hasn't messed it up yet :-) You might get the black screen, if the unit happens to have both integrated graphics and a video card. The video could switch to the video card slot, just as the desktop wants to appear. Although that class of AMD gear, should allow both integrated graphics and video card, to drive displays simultaneously. It should be using impedance detection to figure out what port the monitor is on. ******* OK, another thing that comes to mind, is the machine could be hibernated. (C: drive was last shut down in hibernated state.) Having removed the power though (while getting the machine to your house), the hardware hibernate bit should be cleared. And the keyboard input should work again. Once the hard drive begins to boot though, if it sees a valid header on the hiberfil.sys file, it can reload that instead of doing a fresh boot. And Linux won't mount a hibernated C: , so if Linux won't let you look at the disk, that would be evidence it is hibernated. Obviously, Linux respects the hibernated state, because files could be open from the last session, and the file system could be damaged by rummaging around in that state. Linux doesn't respect the NTFS journal, so any changes it makes would not be added to the journal. Paul |
#7
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Pavilion p6-2330
On 8/7/2016 4:16 PM, Thip wrote:
"." wrote in message ... On 8/7/2016 2:57 PM, . wrote: On 8/7/2016 2:44 PM, . wrote: On 8/7/2016 12:30 PM, Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. Given that this is a desktop, pull the battery, hold in power button for 10 seconds, reinstall battery, use F10 during boot to enter setup. The battery is the round thing, a third over from the left and a quarter up from the bottom of the motherboard in the below pictu http://www.ascendtech.us/mmASC/Images/675852001-03.JPG No Safe Mode in this baby. I wish! I know what the battery is. Thank you. I've never had a desire, need or actually bothered to use W8. How To Boot Into Safe Mode On Windows 8 or 10 (The Easy Way) http://www.howtogeek.com/107511/how-...-the-easy-way/ |
#8
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Pavilion p6-2330
"." wrote in message ...
On 8/7/2016 4:16 PM, Thip wrote: "." wrote in message ... On 8/7/2016 2:57 PM, . wrote: On 8/7/2016 2:44 PM, . wrote: On 8/7/2016 12:30 PM, Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Use the F8 key during boot to go into safe mode, or use the F12 key during boot to select boot device. Given that this is a desktop, pull the battery, hold in power button for 10 seconds, reinstall battery, use F10 during boot to enter setup. The battery is the round thing, a third over from the left and a quarter up from the bottom of the motherboard in the below pictu http://www.ascendtech.us/mmASC/Images/675852001-03.JPG No Safe Mode in this baby. I wish! I know what the battery is. Thank you. I've never had a desire, need or actually bothered to use W8. How To Boot Into Safe Mode On Windows 8 or 10 (The Easy Way) http://www.howtogeek.com/107511/how-...-the-easy-way/ It's not my computer, it belongs to a friend. Thank God I always build my own, since I literally know them inside and out. FWIW, I'm still running W7. I know little about W8, and right now I'm learning far more than I ever wanted to know. There is no booting into Safe Mode with this thing. I've done everything but do a handstand and sing to it. I suspect his kids shut it off during an update. It's awful. |
#9
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Pavilion p6-2330
"Paul" wrote in message
... Thip wrote: I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Disconnect hard drive. Pop in a Linux LiveCD and let the clever BIOS find and boot the LiveCD. This is a quick way of verifying the basics are working. The next step, would be reconnecting the hard drive. However, you can't control the machine unless popup boot works. And if a password is set, the thing uses Secure Boot, there could be all manner of resistance to your attempts to get a BIOS response. (I have no experience with Secure Boot.) While it should say "Press any key to boot CD" when both a LiveCD and a hard drive are present, that would depend on whether the boot order in the BIOS was botched or not. If the hard drive is in the order before the optical drive, there would be no guarantee of being able to boot the LiveCD, while the hard drive is connected. And while you could try a Clear CMOS, that only works if the passwords are stored in CMOS RAM. (Business class computers store the passwords in a 2KB EEPROM, and pulling the coin cell is useless for those.) You do the Clear CMOS with AC power completely removed. And you cannot even trust these sites, to warn you about the thing using Secure Boot, and getting yourself in more trouble than you bargained for. http://h20564.www2.hp.com/hpsc/doc/p...r_na-c03343058 Any computer I get my hands on, one of the first things I do is turn off the full screen logo, so the text messages from the BIOS are visible. But that's only viable when the computer is new, and the user hasn't messed it up yet :-) You might get the black screen, if the unit happens to have both integrated graphics and a video card. The video could switch to the video card slot, just as the desktop wants to appear. Although that class of AMD gear, should allow both integrated graphics and video card, to drive displays simultaneously. It should be using impedance detection to figure out what port the monitor is on. ******* OK, another thing that comes to mind, is the machine could be hibernated. (C: drive was last shut down in hibernated state.) Having removed the power though (while getting the machine to your house), the hardware hibernate bit should be cleared. And the keyboard input should work again. Once the hard drive begins to boot though, if it sees a valid header on the hiberfil.sys file, it can reload that instead of doing a fresh boot. And Linux won't mount a hibernated C: , so if Linux won't let you look at the disk, that would be evidence it is hibernated. Obviously, Linux respects the hibernated state, because files could be open from the last session, and the file system could be damaged by rummaging around in that state. Linux doesn't respect the NTFS journal, so any changes it makes would not be added to the journal. Paul I have a sneaking hunch his kids might have shut it off during an update. It happened while he was at work. I had to mess around with the BIOS something terrible to get it to accept anything other than the Windows boot files. I have never encountered anything like it before. It's just awful. I think they have witches and warlocks working at HP who design these things so anyone outside HP will have a nervous breakdown trying to work on them. The logo *is* turned off. I did get it to load my beloved FalconFour mini-XP, but forget about even looking at the C:\ partition. At this point, all I want to do is get his pictures and videos off it and then do a restore on the effing thing. I have never encountered a computer I couldn't fix (eventually) but I think I've hit a wall here. I've got one more thing to try and then I'm done. This thing *will not* boot from a CD. It's also very weird with the USB. Forget using any in the front. I can get it to boot from a rescue disk but my keyboard (which works during other operations) won't work unless I swap ports. And I have to play musical ports since the one that worked one time may not work the next. Gremlins, I tell you, gremlins. And someone fed them after midnight. |
#10
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Pavilion p6-2330
"Thip" wrote in message ... I'm trying to repair this for a friend. It goes to the W8 startup, which whirls around for several minutes and goes to a blank screen. The easiest thing to do would be to use a repair CD/USB, but I can't get into the BIOS to change the boot order. I've tried F1, F8, F9, F10, F11, and all those with the Ctrl key. I also tried Esc. Any hints, anyone? I'm ready to chuck the thing out the window. Some use the del key..... |
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