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Direct 3D Problem: ATI Radeon 9600 / Aopen ax4spe motherboard



 
 
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  #1  
Old October 20th 03, 05:19 AM
M.D.
external usenet poster
 
Posts: n/a
Default Direct 3D Problem: ATI Radeon 9600 / Aopen ax4spe motherboard

I just upgraded by moving my XP professional drives to a new system
I've built (specs below). The DXDiag tests for Direct 3D all fail. I
never see the test graphics. Also, if it wasn't for the "recover"
feature in the Radeon catalyst driver, I suspect I'd need to reboot.
There's not a nice error code - instead, the display snaps down to
640x480 and the display driver notifies me that "very bad things"
happened. My test game was Dungeon Siege. It crashes soon after
loading. Also, the 1942 demo blacks out and crashes as soon as I try
to launch it.

I've double-checked, and I believe everything has the latest drivers,
bios, and DirectX. But, to be honest, I'm starting to think it's OS
related since I had some problems with my old system (that previously
had this XP installation). That was a Geforce 3 card, and I assumed
my problems were related to old hardware.

One odd note, this article on ATI tweaking says the AGP mem tester
from Nvidia should report the correct amount of AGP ram. But I get
zero... A few system tools also reported this (erroneously).

http://www.techspot.com/tweaks/radeon/index.shtml

Also, if I enable "fast write", the display will go black after XP
boots up. Sometimes, I get a 640x480 screen that's corrupted.
Restarting
with the last known good configuration fixes it. Also, DxDiag says
"AGP Texture Acceleration" is unavailable - I'm not sure why... And
I'm not overclocking anything (yet).


Thanks in advance for any help you can provide!

Mike

MY SYSTEM SPECS

General:
Operating System: Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
Processor: Intel Pentium 4 @ 2.34 GHz
Graphics Card: RADEON 9600 SERIES 256 MB AGP
Total Physical Memory: 1 GB


Motherboard:
Manufacturer: AOpen
Model: AX4SPE Max
Version: 918AT10501
BIOS Vendor: Phoenix/Award Technologies, LTD
BIOS Version: AOpen - 42302e31
BIOS Release Date: 06/08/03
BIOS Properties: Plug and Play, Flash, AGP


Display Driver:
Manufacturer: ATI Technologies Inc.
Name: RADEON 9600 SERIES
Total Local Video Memory: 256 MB
Total Local Texture Memory: 256 MB
Total AGP Memory: 0 bytes **** Wrong ****
Display Driver: ati2dvag.dll
Display Driver Version: 6.14.10.6387


Drives:
Boot Drive: 56GB (23 GB Free)
Secondary drive: 75GB (38 GB Free)

Particulars from DxDiag:

------------------
System Information
------------------
Operating System: Windows XP Professional (5.1, Build 2600) Service
Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: AOPEN_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 1024MB RAM
Page File: 262MB used, 2201MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All
tests were successful. Direct3D 7 test results: Failure at step 32
(User verification of Direct3D rendering): HRESULT = 0x00000000 (error
code) Direct3D 8 test results: Failure at step 32 (User verification
of Direct3D rendering): HRESULT = 0x00000000 (error code) Direct3D 9
test results: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_2070148C&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 960 (16 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6387 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/12/2003 22:43:24, 372736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/12/2003 22:43:04, 611328 bytes
Device Identifier: {D7B71EE2-0210-11CF-CF6F-7A00A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x2070148C
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
D3D8 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
D3D9 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
  #2  
Old October 20th 03, 06:00 AM
JAD
external usenet poster
 
Posts: n/a
Default

Are you saying you upgraded the MB and CPU and chipset and then just transferred the HD over to that system? Were the components
even remotely the same? This is not good practice if you want a stable machine. Sure it could work, but the sign that yet another
one as gone belly up, is when you come here. A 'repair' install would be the best way from here. I absolute opinion...of course



"M.D." wrote in message om...
I just upgraded by moving my XP professional drives to a new system
I've built (specs below). The DXDiag tests for Direct 3D all fail. I
never see the test graphics. Also, if it wasn't for the "recover"
feature in the Radeon catalyst driver, I suspect I'd need to reboot.
There's not a nice error code - instead, the display snaps down to
640x480 and the display driver notifies me that "very bad things"
happened. My test game was Dungeon Siege. It crashes soon after
loading. Also, the 1942 demo blacks out and crashes as soon as I try
to launch it.

I've double-checked, and I believe everything has the latest drivers,
bios, and DirectX. But, to be honest, I'm starting to think it's OS
related since I had some problems with my old system (that previously
had this XP installation). That was a Geforce 3 card, and I assumed
my problems were related to old hardware.

One odd note, this article on ATI tweaking says the AGP mem tester
from Nvidia should report the correct amount of AGP ram. But I get
zero... A few system tools also reported this (erroneously).

http://www.techspot.com/tweaks/radeon/index.shtml

Also, if I enable "fast write", the display will go black after XP
boots up. Sometimes, I get a 640x480 screen that's corrupted.
Restarting
with the last known good configuration fixes it. Also, DxDiag says
"AGP Texture Acceleration" is unavailable - I'm not sure why... And
I'm not overclocking anything (yet).


Thanks in advance for any help you can provide!

Mike

MY SYSTEM SPECS

General:
Operating System: Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
Processor: Intel Pentium 4 @ 2.34 GHz
Graphics Card: RADEON 9600 SERIES 256 MB AGP
Total Physical Memory: 1 GB


Motherboard:
Manufacturer: AOpen
Model: AX4SPE Max
Version: 918AT10501
BIOS Vendor: Phoenix/Award Technologies, LTD
BIOS Version: AOpen - 42302e31
BIOS Release Date: 06/08/03
BIOS Properties: Plug and Play, Flash, AGP


Display Driver:
Manufacturer: ATI Technologies Inc.
Name: RADEON 9600 SERIES
Total Local Video Memory: 256 MB
Total Local Texture Memory: 256 MB
Total AGP Memory: 0 bytes **** Wrong ****
Display Driver: ati2dvag.dll
Display Driver Version: 6.14.10.6387


Drives:
Boot Drive: 56GB (23 GB Free)
Secondary drive: 75GB (38 GB Free)

Particulars from DxDiag:

------------------
System Information
------------------
Operating System: Windows XP Professional (5.1, Build 2600) Service
Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: AOPEN_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 1024MB RAM
Page File: 262MB used, 2201MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All
tests were successful. Direct3D 7 test results: Failure at step 32
(User verification of Direct3D rendering): HRESULT = 0x00000000 (error
code) Direct3D 8 test results: Failure at step 32 (User verification
of Direct3D rendering): HRESULT = 0x00000000 (error code) Direct3D 9
test results: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9600 Series AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_2070148C&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 960 (16 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6387 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 9/12/2003 22:43:24, 372736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 9/12/2003 22:43:04, 611328 bytes
Device Identifier: {D7B71EE2-0210-11CF-CF6F-7A00A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x2070148C
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: All tests were successful.
D3D7 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
D3D8 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)
D3D9 Test Result: Failure at step 32 (User verification of Direct3D
rendering): HRESULT = 0x00000000 (error code)



  #3  
Old October 20th 03, 02:51 PM
Skid
external usenet poster
 
Posts: n/a
Default


"JAD" wrote in message
ink.net...
Are you saying you upgraded the MB and CPU and chipset and then just

transferred the HD over to that system? Were the components
even remotely the same? This is not good practice if you want a stable

machine. Sure it could work, but the sign that yet another
one as gone belly up, is when you come here. A 'repair' install would be

the best way from here. I absolute opinion...of course


I think that's good advice, but I'd take it even farther. The presence of
old and mismatched drivers for the mobo chipset and video card is going to
be a problem until they are scrubbed.

Back up everything you want to keep right now and bite the bullet. Do a
complete fdisk, format and reinstall of windows and reload the latest
drivers for all the hardware.

It takes time and it's a pain to reconfigure all your settings and restore
all your apps, but in the long run you'll have a lot less troubleshooting to
do.


  #4  
Old October 20th 03, 03:19 PM
M.D.
external usenet poster
 
Posts: n/a
Default

I re-double-checked everything and it turned out that I needed to
apply the latest AGP chipset drivers for my motherboard. In my case,
it was the Intel driver. I did my best to completely uninstall my
previous video drivers, applied the Intel chipset driver, and then
finally the ATI driver.

After a few painful gyrations, my card passes all the Direct 3D tests
and it appears to be working!

Also, a repair installation is the procedure I followed before booting
the system the first time. It worked fine. And things are quite
stable.

Thanks.

"JAD" wrote in message link.net...
Are you saying you upgraded the MB and CPU and chipset and then just transferred the HD over to that system? Were the components
even remotely the same? This is not good practice if you want a stable machine. Sure it could work, but the sign that yet another
one as gone belly up, is when you come here. A 'repair' install would be the best way from here. I absolute opinion...of course

 




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