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#1
March 15th 07, 08:30 PM
posted to alt.comp.hardware,alt.comp.periphs.cdr,alt.sys.pc-clone.acer
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Acer Aspire 5000 laptop DVD drive does not burn DVDs correctly - Unspecified Recorder Error
Hi, I've been using an Acer Aspire 5000 notebook for about a year. During that while I have only occasionally used the DVD drive for writing DVDs. Just recently, I tried again and it failed twice in the middle of a burn. I am using Windows XPSP2 and Nero 7. The log file that Nero generates is copied below. I think the actual model number for the drive is: MAT****A UJ-840D Any help on fixing this problem would be most appreciated! Thanks, Sid Some other possibly relevant discussions: http://forumz.tomshardware.com/hardw...ict200977.html ------------------------------------------------------------------------------------------------------------------------------ XYZ ABC ABC 1C80-0010-8001-0000-2468-1873-4466 Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'F:\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.2.0.3 Internal Version: 7, 2, 0, 3 (Nero Express) Recorder: MAT****A UJ-840D Version: 1.03 - HA 1 TA 0 - 7.2.0.3 Adapter driver: IDE HA 1 Drive buffer : 2048kB Bus Type : default (0) - ATAPI, detected: ? CD-ROM: MAT****A UJ-840D Version: 1.03 - HA 1 TA 0 - 7.2.0.3 Adapter driver: IDE HA 1 === Scsi-Device-Map === DiskPeripheral : ST9100822A atapi Port 0 ID 0 DMA: On CdRomPeripheral : MAT****A UJ-840D atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === MAT****A UJ-840D E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 958MB (981488kB) Free physical memory: 379MB (388652kB) Memory in use : 60 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 15.3.2007 ISO compilation 10:18:15 PM #1 Text 0 File Isodoc.cpp, Line 6424 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 10:18:15 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 10:18:15 PM #3 Text 0 File Reader.cpp, Line 124 Reader running 10:18:15 PM #4 Text 0 File Writer.cpp, Line 113 Writer E: MAT****A UJ-840D running 10:18:15 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 10:18:15 PM #6 Text 0 File Burncd.cpp, Line 3365 Turn on Disc-At-Once, using DVD media 10:18:15 PM #7 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2293743 (509:43.18, 4479MB) ... change CloseDisc-Flag to 1 as capacity is exhaused 10:18:15 PM #8 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 10:18:15 PM #9 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: MAT****A UJ-840D, Media type: DVD-R Disc Manufacturer: MBI 01 - RG40 Disc Application Code: 64, Disc Physical Code: 193 10:18:15 PM #10 Text 0 File DlgWaitCD.cpp, Line 473 Protocol of DlgWaitCD activities: ========================================= 10:18:15 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2293744 (2293744) = #2293744/509:43.19 relocatable, disc pos for caching/writing not required/ required, no patch infos - TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2293744 blocks [E: MAT****A UJ-840D] -------------------------------------------------------------- 10:18:15 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [E: MAT****A UJ-840D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4697587712, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2293744 | lead-out | 1 | 0x41 | 0x00 10:18:15 PM #13 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 10:18:15 PM #14 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 10:18:15 PM #15 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 10:18:15 PM #16 Text 0 File Burncd.cpp, Line 4199 Cache writing successful. 10:18:15 PM #17 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 10:18:15 PM #18 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 2x (2,770 KB/s) 10:18:15 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:18:15 PM #20 Text 0 File DVDR.cpp, Line 2786 Recording mode: Sequential Recording Mode 10:18:16 PM #21 Text 0 File DVDR.cpp, Line 2942 Start write address at LBA 0 DVD high compatibility mode: Yes 10:18:16 PM #22 Text 0 File Cdrdrv.cpp, Line 8914 ---- DVD Structu Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: not specified (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD- R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 30000 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`... 0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 10:32:18 PM #23 SPTI -1 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x03 Sense Qual: 0x01 CDB Data: 0x2A 00 00 10 84 20 00 00 20 00 00 00 Sense Area: 0xF1 00 04 00 10 81 10 0A 00 3C 00 00 03 01 Buffer x0a720000: Len x10000 0x3B D5 4C 1B 2E 55 FB 44 7C E8 C1 5A 8E 07 64 6C 0x9F B3 A5 1A 65 E1 16 19 B8 99 D0 99 8C E3 3B 60 0x90 4F 0C 6B C9 A2 E1 70 4E 92 48 17 49 B9 87 01 10:32:18 PM #24 CDR -1 File Writer.cpp, Line 302 Unspecified Recorder Error E: MAT****A UJ-840D 10:32:18 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:32:18 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:32:18 PM #27 Text 0 File DVDR.cpp, Line 3182 EndDAO: Last written address was 1082399 10:32:19 PM #28 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 2x (2,770 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 9:59:52 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon \AllocateCDROMs : 0 (Security Option) 
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#2
March 15th 07, 09:12 PM
posted to alt.comp.hardware,alt.comp.periphs.cdr,alt.sys.pc-clone.acer
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Acer Aspire 5000 laptop DVD drive does not burn DVDs correctly - Unspecified Recorder Error
On 15 Mar 2007 13:30:36 -0700, "Sid B"
wrote: I've been using an Acer Aspire 5000 notebook for about a year. During that while I have only occasionally used the DVD drive for writing DVDs. Just recently, I tried again and it failed twice in the middle of a burn. I am using Windows XPSP2 and Nero 7. I have seen Nero crashing like this before. My suggestion would be: install a (free) burning package, like from http://cdburnerxp.se/ and see if that shows the same results. It will let you distinguish a hardware from a software problem. -- Kind regards, Gerard Bok
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#3
March 16th 07, 06:45 PM
posted to alt.comp.hardware,alt.comp.periphs.cdr,alt.sys.pc-clone.acer
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Acer Aspire 5000 laptop DVD drive does not burn DVDs correctly - Unspecified Recorder Error
Hello Gerald, Tried using CD Burner XP (btw - thanks for pointing it out!), and here's the thing! It says that it "failed", but it didnt!! Isn't that wierd! I did a 1X write with "Test Write (Invalid for DVD Formats)" enabled. [my drive is a 2X I think]. The test went off fine, but the write failed right in the beginning (unlike Nero)... Later on, I just happened to pop the DVD back in and it recognized the disk!  Anyhow, the error was as follows: "Writing Error: (3) Error reserving DVD-R track/Session blocks. Unknown error - use extended data for more information (1051). Error Sense Data: SENSE KEY: 5 ASC: 30 ASCQ: 5" Strange... but true! Thanks again, Sid On Mar 16, 2:12 am, (Gerard Bok) wrote: On 15 Mar 2007 13:30:36 -0700, "Sid B" wrote: I've been using anAcerAspire 5000 notebook for about a year. During that while I have only occasionally used theDVDdrivefor writing DVDs. Just recently, I tried again and it failed twice in the middle of a burn. I am using Windows XPSP2 and Nero 7. I have seen Nero crashing like this before. My suggestion would be: install a (free) burning package, like from http://cdburnerxp.se/ and see if that shows the same results. It will let you distinguish a hardware from a software problem. -- Kind regards, Gerard Bok
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#4
March 16th 07, 11:18 PM
posted to alt.comp.hardware,alt.comp.periphs.cdr,alt.sys.pc-clone.acer
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Acer Aspire 5000 laptop DVD drive does not burn DVDs correctly - Unspecified Recorder Error
yes, get an NEC form www.newegg.com
"Sid B" wrote in message ups.com... Hi, I've been using an Acer Aspire 5000 notebook for about a year. During that while I have only occasionally used the DVD drive for writing DVDs. Just recently, I tried again and it failed twice in the middle of a burn. I am using Windows XPSP2 and Nero 7. The log file that Nero generates is copied below. I think the actual model number for the drive is: MAT****A UJ-840D Any help on fixing this problem would be most appreciated! Thanks, Sid Some other possibly relevant discussions: http://forumz.tomshardware.com/hardw...ict200977.html ------------------------------------------------------------------------------------------------------------------------------ XYZ ABC ABC 1C80-0010-8001-0000-2468-1873-4466 Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'F:\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero Version: 7.2.0.3 Internal Version: 7, 2, 0, 3 (Nero Express) Recorder: MAT****A UJ-840D Version: 1.03 - HA 1 TA 0 - 7.2.0.3 Adapter driver: IDE HA 1 Drive buffer : 2048kB Bus Type : default (0) - ATAPI, detected: ? CD-ROM: MAT****A UJ-840D Version: 1.03 - HA 1 TA 0 - 7.2.0.3 Adapter driver: IDE HA 1 === Scsi-Device-Map === DiskPeripheral : ST9100822A atapi Port 0 ID 0 DMA: On CdRomPeripheral : MAT****A UJ-840D atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === MAT****A UJ-840D E: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 958MB (981488kB) Free physical memory: 379MB (388652kB) Memory in use : 60 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 15.3.2007 ISO compilation 10:18:15 PM #1 Text 0 File Isodoc.cpp, Line 6424 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 10:18:15 PM #2 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 81920KB of Memory 10:18:15 PM #3 Text 0 File Reader.cpp, Line 124 Reader running 10:18:15 PM #4 Text 0 File Writer.cpp, Line 113 Writer E: MAT****A UJ-840D running 10:18:15 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 10:18:15 PM #6 Text 0 File Burncd.cpp, Line 3365 Turn on Disc-At-Once, using DVD media 10:18:15 PM #7 Text 0 File DlgWaitCD.cpp, Line 289 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2293743 (509:43.18, 4479MB) ... change CloseDisc-Flag to 1 as capacity is exhaused 10:18:15 PM #8 Text 0 File DlgWaitCD.cpp, Line 301 Write in overburning mode: NO (enabled: CD) 10:18:15 PM #9 Text 0 File DlgWaitCD.cpp, Line 2715 Recorder: MAT****A UJ-840D, Media type: DVD-R Disc Manufacturer: MBI 01 - RG40 Disc Application Code: 64, Disc Physical Code: 193 10:18:15 PM #10 Text 0 File DlgWaitCD.cpp, Line 473 Protocol of DlgWaitCD activities: ========================================= 10:18:15 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2293744 (2293744) = #2293744/509:43.19 relocatable, disc pos for caching/writing not required/ required, no patch infos - TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2293744 blocks [E: MAT****A UJ-840D] -------------------------------------------------------------- 10:18:15 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [E: MAT****A UJ-840D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4697587712, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2293744 | lead-out | 1 | 0x41 | 0x00 10:18:15 PM #13 Text 0 File SCSIPassThrough.cpp, Line 39 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 10:18:15 PM #14 Text 0 File SCSIPassThrough.cpp, Line 84 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 10:18:15 PM #15 Phase 24 File dlgbrnst.cpp, Line 1730 Caching of files started 10:18:15 PM #16 Text 0 File Burncd.cpp, Line 4199 Cache writing successful. 10:18:15 PM #17 Phase 25 File dlgbrnst.cpp, Line 1730 Caching of files completed 10:18:15 PM #18 Phase 36 File dlgbrnst.cpp, Line 1730 Burn process started at 2x (2,770 KB/s) 10:18:15 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:18:15 PM #20 Text 0 File DVDR.cpp, Line 2786 Recording mode: Sequential Recording Mode 10:18:16 PM #21 Text 0 File DVDR.cpp, Line 2942 Start write address at LBA 0 DVD high compatibility mode: Yes 10:18:16 PM #22 Text 0 File Cdrdrv.cpp, Line 8914 ---- DVD Structu Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: not specified (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD- R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 30000 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`... 0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 10:32:18 PM #23 SPTI -1 File SCSIPassThrough.cpp, Line 290 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x03 Sense Qual: 0x01 CDB Data: 0x2A 00 00 10 84 20 00 00 20 00 00 00 Sense Area: 0xF1 00 04 00 10 81 10 0A 00 3C 00 00 03 01 Buffer x0a720000: Len x10000 0x3B D5 4C 1B 2E 55 FB 44 7C E8 C1 5A 8E 07 64 6C 0x9F B3 A5 1A 65 E1 16 19 B8 99 D0 99 8C E3 3B 60 0x90 4F 0C 6B C9 A2 E1 70 4E 92 48 17 49 B9 87 01 10:32:18 PM #24 CDR -1 File Writer.cpp, Line 302 Unspecified Recorder Error E: MAT****A UJ-840D 10:32:18 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:32:18 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:32:18 PM #27 Text 0 File DVDR.cpp, Line 3182 EndDAO: Last written address was 1082399 10:32:19 PM #28 Phase 38 File dlgbrnst.cpp, Line 1730 Burn process failed at 2x (2,770 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 9:59:52 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon \AllocateCDROMs : 0 (Security Option)
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#5
March 16th 07, 11:31 PM
posted to alt.comp.hardware,alt.comp.periphs.cdr,alt.sys.pc-clone.acer
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Acer Aspire 5000 laptop DVD drive does not burn DVDs correctly - Unspecified Recorder Error
On 16 Mar 2007 11:45:39 -0700, "Sid B"
wrote: "Writing Error: (3) Error reserving DVD-R track/Session blocks. Unknown error - use extended data for more information (1051). Error Sense Data: SENSE KEY: 5 ASC: 30 ASCQ: 5" So, your next move would be to try a different brand of DVD media. But MAT****A UJ-840D seams to have some reputation in the early retirement field :-) -- Kind regards, Gerard Bok
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