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#1
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Asus p4c800E Deluxe occasional rebooting
I did a "compromise" and instead of getting a new system from Dell, with
whom I've had a lot of bad dealings, I had one built for me by www.endpcnoise.com aka NW Computers in Vancouver Washington. It has an Asus P4C800-E Deluxe motherboard, a 3.2 cpu chip and 1024 Kingston memory (2 512 dimms). Ami bios 1014. Came with Windows XP Pro installed, along with Office SBE installed. Both are OEM versions. It seemed to run fine but as time has gone on, and I've begun loading all my software, I'm having occasions of sudden rebooting which has already corrupted an Outlook file which was open at the time of one of the reboots. Here's the scenario: I use a cable modem for internet access and therefore, didn't get to try out the modem until I installed WinFax Pro 10. It sent faxes fine. But - when I received a fax, the modem made a strange noise and the system rebooted. This happened 3 or 4 times. I switched out the inexpensive modem it came with and replaced it with my old US Robotics from my other system. It worked fine - faxes received and no more reboots. Today I installed my USB Palm and the newest software downloaded from their website (actually it's a Visor Prism using the Palm 3.5 OS). It synced ok. I installed a program I've used before which syncs with a database. I synced again and everything was fine I tried to sync again a while later and right in the middle, the system rebooted. This happened twice. I've now plugged in the USB cable to another port and synced a few times without a problem..... I'm very disturbed because of the rebooting, which of course, will corrupt data and since I do a lot of multi-tasking, leaves me very vulnerable to data loss. Even if a program showed some incompatibility, or a hardware connection is bad, why does the entire system reboot? I could see if it hung - but rebooting is kind of serious and leaves one very vulnerable. Is there something I should check? Where do I begin? TIA Louise |
#2
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In article , Louise
wrote: I did a "compromise" and instead of getting a new system from Dell, with whom I've had a lot of bad dealings, I had one built for me by www.endpcnoise.com aka NW Computers in Vancouver Washington. It has an Asus P4C800-E Deluxe motherboard, a 3.2 cpu chip and 1024 Kingston memory (2 512 dimms). Ami bios 1014. Came with Windows XP Pro installed, along with Office SBE installed. Both are OEM versions. It seemed to run fine but as time has gone on, and I've begun loading all my software, I'm having occasions of sudden rebooting which has already corrupted an Outlook file which was open at the time of one of the reboots. Here's the scenario: I use a cable modem for internet access and therefore, didn't get to try out the modem until I installed WinFax Pro 10. It sent faxes fine. But - when I received a fax, the modem made a strange noise and the system rebooted. This happened 3 or 4 times. I switched out the inexpensive modem it came with and replaced it with my old US Robotics from my other system. It worked fine - faxes received and no more reboots. Today I installed my USB Palm and the newest software downloaded from their website (actually it's a Visor Prism using the Palm 3.5 OS). It synced ok. I installed a program I've used before which syncs with a database. I synced again and everything was fine I tried to sync again a while later and right in the middle, the system rebooted. This happened twice. I've now plugged in the USB cable to another port and synced a few times without a problem..... I'm very disturbed because of the rebooting, which of course, will corrupt data and since I do a lot of multi-tasking, leaves me very vulnerable to data loss. Even if a program showed some incompatibility, or a hardware connection is bad, why does the entire system reboot? I could see if it hung - but rebooting is kind of serious and leaves one very vulnerable. Is there something I should check? Where do I begin? TIA Louise Get a copy of memtest86+ from memtest.org (this is the maintained version of memtest86 originating on memtest86.com). Get a blank floppy and memtest86+ will prepare a bootable image on the floppy (the floppy data cannot be read by Windows - there is no conventional file system). Boot the computer with the floppy and let the test run for multiple passes. There should not be any errors - any errors will sooner or later crash the computer. (You can also select the extended tests for more thorough test coverage.) There was a problem with memtest86, where it would hang on a 875/865 motherboard - disable USB Legacy support in the BIOS if this happens (only while using memtest86). If the memory has errors, you have two choices. First, try to adjust the memory timings manually, to eliminate the errors. If the errors seen occur at the same locations every time the test is run, chances are the memory is bad. If adjusting the timing won't work, that also will mean the memory is bad. The next step, is to get a copy of Prime95 and run the torture test. This will heat up the CPU, so get a copy of motherboard monitor (MBM5) so you can access the hardware monitor while Prime95 is running. Prime95 should not have any "round off errors" or other error types while it is running - if it does, this could indicate a problem with the processor or Northbridge chip (you've already tested the memory at this point, so it is less likely to be the culprit). HTH, Paul |
#3
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Maybe rebooting is caused by the retention module.
On this board the retention module sometimes flattens a solder joint at the back side which causes a short circuit. That makes the board reboot or actually prevents from booting. just ask google[1] for further information footnotes: [1] http://www.google.at/search?q=p4c800+solder |
#4
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I've got the same motherboard and BIOS version with Mushkin memory and have
experienced random reboots as well. It never seems to be the same thing I'm doing so I'm baffled. I've had it reboot coming out of suspend mode among other things. Sometimes there is something in the system logs and Microsoft says it is a driver issue. I'm up to date so I don't know what the heck I can do. It is just a sneaking suspicion but I think this stuff resulted in my loss of a stripe set. One disk just dropped out of it. I've since rebuilt in a shadow configuration with no indications of a problem, yet. Another sneaking suspicion is that the system seemed to become more unstable after I applied a bunch of Microsoft updates. "Louise" wrote in message ... I did a "compromise" and instead of getting a new system from Dell, with whom I've had a lot of bad dealings, I had one built for me by www.endpcnoise.com aka NW Computers in Vancouver Washington. It has an Asus P4C800-E Deluxe motherboard, a 3.2 cpu chip and 1024 Kingston memory (2 512 dimms). Ami bios 1014. Came with Windows XP Pro installed, along with Office SBE installed. Both are OEM versions. It seemed to run fine but as time has gone on, and I've begun loading all my software, I'm having occasions of sudden rebooting which has already corrupted an Outlook file which was open at the time of one of the reboots. Here's the scenario: I use a cable modem for internet access and therefore, didn't get to try out the modem until I installed WinFax Pro 10. It sent faxes fine. But - when I received a fax, the modem made a strange noise and the system rebooted. This happened 3 or 4 times. I switched out the inexpensive modem it came with and replaced it with my old US Robotics from my other system. It worked fine - faxes received and no more reboots. Today I installed my USB Palm and the newest software downloaded from their website (actually it's a Visor Prism using the Palm 3.5 OS). It synced ok. I installed a program I've used before which syncs with a database. I synced again and everything was fine I tried to sync again a while later and right in the middle, the system rebooted. This happened twice. I've now plugged in the USB cable to another port and synced a few times without a problem..... I'm very disturbed because of the rebooting, which of course, will corrupt data and since I do a lot of multi-tasking, leaves me very vulnerable to data loss. Even if a program showed some incompatibility, or a hardware connection is bad, why does the entire system reboot? I could see if it hung - but rebooting is kind of serious and leaves one very vulnerable. Is there something I should check? Where do I begin? TIA Louise |
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