If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
DV Notebooks and others - EXTENDED Warranty from HP for FREE
Reposting to other groups too. Technically not a "recall" but it is. Do not toss that Compaq/ HP laptop or batter nor pay anyone to fix the PC until you READ THIS: While at the HP site checking my battery issue: http://h10025.www1.hp.com/ewfrf/wc/d...d uct=3250975 says: " ... If you are experiencing one or more symptoms listed below, and your computer meets the product criteria listed below, contact HP to determine whether you are eligible for a free repair. ..." Check it out . Bad battery ? 24 month warranty if the problem is listed there. Click on link to go to a table and see if your PC model is listed. My model is a RG272UA so it's included in the free extended warranty!! ( from link Step 1: Identify your notebook series and product number Using the Service Tag on your notebook, determine if your notebook is one of the series in the table below. Click on your series in the table to see the complete list of included notebook product numbers. NOTE: After clicking on the link in the table you will be taken to a different Web page. If the product number of your notebook is listed in that table then return to this page and continue to Step 2 for further instructions.... "- Bobb -" wrote in message . .. I have had same issue when I didn't use my DV6113US laptop for several months and thought it was just a bad battery that died. Lately I've been using it weekly so hadn't noticed. I just came from HP website: http://h10025.www1.hp.com/ewfrf/wc/s...n&printable=no where I found 11/2007 BIOS update for battery problem: sp38061.exe (3.12M) I will install and let you know I WAS at HP website and had a "contact us" form all filled out when I found this bios update. Figured I'd try id before yelling at them. ( I saved all the text here, so just past and send if needed) This is the XP version for MY model : http://h10025.www1.hp.com/ewfrf/wc/s...n&printable=no Release Date: 2007-11-30 Version: F.3D Description This package contains the WinFlash utility and a BIOS image for the supported notebook models and operating systems. The WinFlash utility is used to locally flash the System BIOS (ROM) on notebooks operating in a Microsoft Windows or Microsoft Windows Vista environment. PURPOSE: Critical Fixes a.. Updates the fan control algorithm of the system to reduce the likelihood of future system issues. a.. Fixes issue where the touchpad scroll function does not work on some notebooks. a.. Fixes issue where the battery fails. For a 6500 series - go he http://h10061.www1.hp.com/ccsearch/s...0&submit.y= 0 "Frank Slootweg" wrote in message ... Joe wrote: Have a HP DV6500 notebook with AMD Turion CPU. While the Notebook is shutdown after a week of non use the battery discharges to 40% of capacity. Calibrated the battery charge level. Contacted HP support and they sent a new battery and have the same problem. If I remove the battery from the Notebook for a week it only loses 2% of its charge. Any thoughts what might be consuming battery power while the Notebook is shutdown and how to disable it???? Joe Yours has a remote control, right? If so, that is the cause. Even when the system is shutdown, it is still in standby mode - i.e. like the standby mode of a TV - because you can switch it on with the remote control, so it is still drawing power from the battery. FWIW, my HP Pavilion dv6570[ed] acts the same. After I found the cause, I remove the battery before going on holiday/vacation. After my recent six week holiday, the removed battery was still 91% full (measured after booting (without the AC/DC adapter)). For details, see my thread "Battery quickly discharges while laptop is shut down." of 30 Sep 2007 in this group (starting with article ). I hope this helps. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Extended warranty for laptop or not? | [email protected] | Dell Computers | 11 | February 18th 07 07:04 PM |
Gateway Extended Warranty Experience | Scott | Gateway Computers | 2 | August 1st 06 10:01 PM |
Visa extended warranty | Burt | Printers | 1 | April 19th 06 04:48 PM |
To buy extended warranty? | [email protected] | Dell Computers | 5 | December 20th 04 12:39 AM |
CompUSA Extended Warranty | Jpearl | Compaq Computers | 1 | December 14th 03 01:03 AM |