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#1
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Weird Dimension 9200 problem
I went to watch a bunch of recorded HD shows this morning and almost all of
them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#2
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
A little more information. I thought the problem could be in something that
is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#3
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
I would have though it was more likely something in the configuration. to
have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#4
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
Not sure what you mean by saved the tuned channels to favorites.
"Fixer" wrote in message ... I would have though it was more likely something in the configuration. to have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#5
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
Well, just chatted with Dell. Their position was to replace the
motherboard! (on a 3 day old system). I can't see how that would help since the problem is on BOTH machines. It's not the hard drive, as I cloned it to another drive and still have the problem. It's not Sata port 0, as I tried Port 2. It's not the DVD drive, as I tried it with it unplugged (and turned off in the BIOS). Weird part is that if just use the second drive I install, it works fine. I just hate to blow off 250GB. Tom "Tom Scales" wrote in message ... Not sure what you mean by saved the tuned channels to favorites. "Fixer" wrote in message ... I would have though it was more likely something in the configuration. to have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#6
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
That's not the problem. It's PVR software. If I record to a second drive I
install, I think it will be just fine, but that's not a solution. It seems to be a bug in the motherboard, amazingly. "Fixer" wrote in message ... What I meant was there must be some way to tune the TV channels to enable you to record, then save them once tuned in "Tom Scales" wrote in message ... Not sure what you mean by saved the tuned channels to favorites. "Fixer" wrote in message ... I would have though it was more likely something in the configuration. to have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#7
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
What I meant was there must be some way to tune the TV channels to enable
you to record, then save them once tuned in "Tom Scales" wrote in message ... Not sure what you mean by saved the tuned channels to favorites. "Fixer" wrote in message ... I would have though it was more likely something in the configuration. to have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
#8
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Weird Dimension 9200 problem
Tom Scales wrote: I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom To separate out Windows entirely, try MHDD. http://hddguru.com/content/en/software/2005.10.02-MHDD/ |
#9
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Weird Dimension 9200 problem
wrote in message ups.com... Tom Scales wrote: I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom To separate out Windows entirely, try MHDD. http://hddguru.com/content/en/software/2005.10.02-MHDD/ Won't boot to the floppy. Weird. |
#10
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Weird Dimension 9200 problem (need help from a Dimension 9200 owner)
Is it set up as RAID or JBOD?
"Tom Scales" wrote in message ... That's not the problem. It's PVR software. If I record to a second drive I install, I think it will be just fine, but that's not a solution. It seems to be a bug in the motherboard, amazingly. "Fixer" wrote in message ... What I meant was there must be some way to tune the TV channels to enable you to record, then save them once tuned in "Tom Scales" wrote in message ... Not sure what you mean by saved the tuned channels to favorites. "Fixer" wrote in message ... I would have though it was more likely something in the configuration. to have 2 machines doing the same thing. Have you saved the tuned channels to favourites within the options? "Tom Scales" wrote in message ... A little more information. I thought the problem could be in something that is installed by Dell. It's not. Formatted and installed XP Pro. Nothing installed except the drivers (including chipset) and HDTune. Same problem. Graph dips to almost zero every few seconds. Cloned the drive to a fresh 300Gb drive. Same problem. So it is not the drive. I am beginning to believe there is a design flaw in this machine. The problem does not occur on drives other than the boot drive, either IDE or SATA. It does happen on BOTH 9200 machines that I purchased. It is a showstopper. The drive passed the basic diagnostics. I am running the diagnostics from the diagnostic partition right now. I've never seen anything like this. I'll call Dell soon. I can't imagine how they're going to react, particularly when I want to return both machines. Tom "Tom Scales" wrote in message ... I went to watch a bunch of recorded HD shows this morning and almost all of them are a mess. Started doing the typical debugging and discovered a problem with my new Dimension 9200s (both have the exact same problem). If you run HDTune, it should show a consistent 65-75Mbs. It doesn't. The graph looks like a mountain range. Every few seconds, the performance drops to near zero and then pops back up. The 750Gb drives in both machines (actually one has a 1.5Tb Raid 0 array) work flawlessly in HDTune. I've neve seen anything like it. I would have assumed a bad drive, but it happens on both machines. I'm going to image one over to a 300Gb I have laying around and see if it still happens. If so, I'd suspect something running in the background, but what? I'll call Dell, but can you see explaining this to the script monkeys? Tom |
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