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Escndv.exe has encountered a problem and needs to close
I was getting this while running Epson Scan standalone:
Escndv.exe has encountered a problem and needs to close Or this from within Photoshop 6.0 running on Windows XP: Could not complete the Import command because of a problem with the acquisition module interface. I tried lots of things but Epson's support reply, although really verbose, did the trick, as follows: 1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES. 2) Select the HARDWARE tab, then the DEVICE MANAGER button. 3) Remove the Epson Scanner from under IMAGING DEVICE and/or UNKNOWN and/or OTHER DEVICES by RIGHT-CLICKING on it and clicking UNINSTALL. 4) Disconnect the USB cable and close all open windows. 5) Click on START, and CONTROL PANELS. 6) Double-click on ADD/REMOVE PROGRAMS. Highlight EPSON SCAN and click on CHANGE/REMOVE. 7) Go to START, SEARCH, and ALL FILES AND FOLDERS. Select Advanced option and ensure there is a checkmark next to SEARCH HIDDEN FILES and FOLDERS. 8)Search for files where all or part of the file named is OEM*.* and a word or phrase in the file contains EPSON. Search location should be set to C:\WINDOWS\INF or C:\WINNT\INF. 9) Delete all files that are found if this is your only Epson product. If you have another Epson product, you will want to open each individual file and determine which files pertain to your scanner, and then delete only those. 10)Go to START, SEARCH, and ALL FILES AND FOLDERS. Search for files where all or part of the file named twain.log . Search location should be set to C:\. Please delete the twain.log file and repeat the process for twain001.mtx, twunk001.mtx and twunk002.mtx. and epfb5 and escndv Now we need to remove specific references to the product in the registry: 1. Click on START and then RUN. 2. In the Run window type in REGEDIT. 3. In the upper menu bar click on FILE, then EXPORT. 4. In the window that comes up, SAVE IN should be set to DESKTOP. 5. In the FILE NAME section at the bottom of the window type in REGBACKUP. 6. EXPORT RANGE should have a dot next to ALL. 7. Click on SAVE. 8. Look in the column on the left and Click on the "+" sign next to HKEY_CURRENT_USER 9. Click on the "+" sign next to SOFTWARE 10. Click on the "+" sign next to Epson 11. Look for a folder name EPSON SCAN or epson twain . Right click on it and Delete it (if you don't see it, then don't worry about it). 12. If you see a reference to your Epson product model, right click and delete it. 13. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_CURRENT_USER to close up this branch. 14. Click on the "+" sign next to HKEY_LOCAL_MACHINE 15. Click on the "+" sign next to SOFTWARE 16. Click on the "+" sign next to Epson 17. Look for a folder name EPSON SCAN or epson twain , Right click on it and Delete it (if you don't see it, then don't worry about it). 18. If you see a reference to your Epson product model, right click and delete it. 19. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_LOCAL_MACHINE to close up this branch. DOWNLOAD Please follow the steps below to download and install your scanner in XP: 1. Go to the website http://support.epson.com 2. Under the SCANNERS heading select PERFECTION SERIES and then your scanner model. 3. Under the Drivers & Downloads section select Windows. Download the most current version of the Scanner Driver for your Windows operating system to your DESKTOP. Reinstall 1) Double Click on the Epson1****.exe file that you downloaded to your DESKTOP. 2) Click OK, Unzip, and then OK again. 3) The installer will copy the files to the system. Click on FINISH when prompted. 4) Connect the USB cable to a different usb port on the computer. Windows will tell you new hardware is found and complete the install. 5) If a message appears indicating THE SCANNER HAS NOT PASSED WINDOWS LOGO TESTING, click CONTINUE ANYWAY. Then click FINISH. 6) Your scanner is now ready to use. |
#2
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This is a problem with a number of drivers, but Epson is notorious for
not being able to properly clean out it's older materials so a clean install will occur when either upgrading to a new product, or trying to remove a bad install. It often causes failures of their peripherals on reinstallation if some of the old components are left behind. I would think they could have a better and more automated installation log which could automate uninstalls better. Art asd;flkj wrote: I was getting this while running Epson Scan standalone: Escndv.exe has encountered a problem and needs to close Or this from within Photoshop 6.0 running on Windows XP: Could not complete the Import command because of a problem with the acquisition module interface. I tried lots of things but Epson's support reply, although really verbose, did the trick, as follows: cut |
#3
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"Arthur Entlich" ...
This is a problem with a number of drivers, but Epson is notorious for not being able to properly clean out it's older materials so a clean install will occur when either upgrading to a new product, or trying to remove a bad install. It often causes failures of their peripherals on reinstallation if some of the old components are left behind. I would think they could have a better and more automated installation log which could automate uninstalls better. Art Thanks, you have convinced me to not buy Epson! |
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