Folk (Dell Bot) wrote:

Class_Action classaction357 AT yahoo DOT com wrote:

Do you suppose even the Dell onsite technician does not follow what
Dell tech insisted?

http://delltalk.us.dell.com/supportf...ssage.id=21877

Well... technician came and installed new card (same type SB Live
Value! 512V CT4780).... He tried uninstalling, reinstalling drivers
etc.... all the same stuff I have tried before.... still no
better....

LOL. For the crime of owning a Dell, you deserve all the grief you
get.

How about this one?

(3/11/05)
http://delltalk.us.dell.com/supportf...ssage.id=56256

Now a tech is sheduled to come to the house and replace the sound
card. Just what I need a 7 day old system for which I paid extra
for a high end sound card and now I'll have a refurbished one.

(11/3/05)
http://delltalk.us.dell.com/supportf...ssage.id=61369

I'm still having the same issue. The Dell tech support (based in
India I guess) does not reply anymore on email (even though I
politely remind them). I got a reply to call the usual support
phone number and want me to start all over again, as part of the
wearing out strategy.