Tony wrote:

"Dr. Dweeb" wrote:


Gentlemen,

I have reached the conclusion that the Epson corporation is both incompetant
and corrupt. Someone should sue their scrawny little asses.

I have an RX500 - a high end combi-device.

Today, the reading on my black ink cartridge hit zero, while the other 5
read between 23-28%
I replaced the black cartridge with a 3rd party product from Gold-Ink.

After installation the printer informed me that it was loading the ink.

I decided to print the test page.

Failure - and worse.

1: "The ink cartridge is different from Epson blah blah blah" message. This
will now appear EVERY time I try to print !!!!!!!!!!
2: The device reset all 5 other cartridges to 0%
3: The device has the black cartridge now pegged at 83%, despite not yet
having printed 1 character

Because the other 5 cartridges now MUST be replaced I still cannot print and
I am REALLY ****ed off. Check how much 6 cartridges (even of alternative
branbd) ink costs - this is an expensive exercise.

The audacity of these assholes to pull this sort of stunt amazes me. It is
both amoral and illegal. There is no technical reason for what has
happenned to me - it is just punishment for installing a non-Epson
cartridge - something I believe is my commercial right.

I mean, how much money do I have to spend on cartridges before I give up ?
Is an ERROR message at EVERY print job even marginally apprpriate ?

Where do I get my money back ??

Dr. Dweeb



Terrible practice I agree.
Have you tried using the driver software to change all the cartridges again but
using the *same* cartrdiges? I have seen this work. You need to change one
cartridge at a time. It will not work from the printer so you have to do it
from the maintenance/service or whatever tab in the printer driver and choose
to replace the cartridge early.
Tony


TONY DA TIGER IS IN DA BUSINESS $$$$$$$$$$$$$$$$