Thread: Please Help
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Old February 26th 04, 07:11 AM
JLC
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"Mary" wrote in message
le.rogers.com...
"JLC" wrote in message
news:Mme%b.57809$Xp.288937@attbi_s54...

"Mary" wrote in message
e.rogers.com...
One important thing I left out was - on the pdf file on the install

CD,
it
said at the top "Radeon 9800" so maybe the CD is for the wrong drivers

since
I have a 9000 Pro, but I thought maybe it used the same drivers. Also,

I
downloaded new drivers (Catalyst) from ATI site, but they don't seem

to
work
either. I can't figure out what is wrong.

Mary


Mary I know it all seems so messed up right now. I've sure been there many
times before, but you can get this figured out. From what you told me I'm
right about what is going on. The reason the ATI install is asking for the
CD is because Windows is confused and the inf that is in your windows/inf
folder is telling the install to look for a CD. You do not need a CD to
install the drivers. I suggest you do a Goggle search for a program that
will remove all trace of the ATI drivers. I know there out there, just like
the ones I used for my Nvidia card. You have to start fresh. One little file
can cause you all this problem. I suggest that once you get the driver
remove program you boot in safe mode, that way you can be sure all traces
are removed. The ATI driver that you got from ATI will work on all Radeon
cards. So the guy at the shop did OK with what he gave you. I forgot what
card did you have before this?? Did you make sure that you completely
removed those drivers? You'll get this working. Don't worry. I'm sure that
today, now that your rested you'll get it going in no time JLC