Toshiba wont 'scan to file' after Win10 upgrade.
On Fri, 15 Jan 2016 12:13:00 +0100, "
wrote:
Hi,
did Win 10 try to take it's configuration from win 7 or did you format
the whole drive?
In the first case I'd try to uninstall the Toshiba driver completely,
run a registry cleaner until ist stops finding errors and then reinstall
the driver.
In the second case, I'd check if the network setup is properly configured.
Stupid, but sometimes it works: Shut computer and printer down,
unplug and replug every cable.
ttyl
Thanks I was almost going to go back to USB3, but fortunately it's all
fixed now.
Peter Jason wrote:
On Mon, 11 Jan 2016 14:42:27 +1100, Peter Jason wrote:
Help, Peter
Thanx to all. The Printer/scanner is a
TOSHIBA e-STUDIO2309A
a multifunctional monochrome Fax/Scanner/Printer connected to the
Win10pro computer with a Cat5 IP cable.
The printer worked OK, and the scanner worked OK too, but only on Win7
ult.
I hustled a fix from Toshiba because it's still under warranty and all
that was required was the insertion of the User name & password used
for Win10pro into the scan setup fields in the TopAccess. These
passwords were not required for Win7, and the screen the specifically
noted that the user/password could be left blank if desired.
The local agents were no help and were under the impression that a
"Windows10 patch" was required.
I have survived to tell thee!
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