In my opinion it could happened both.
If I remember correct you sent an image (hose loose from the pad). A user
could repair this failure easy, so sending it here it could be help Jeff.

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Yianni

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"Arthur Entlich" wrote in message
news:9pCPe.307814$5V4.2742@pd7tw3no...

Is it an actual failure of the purge/cleaning pump, or the fact that the
hose to the cleaning station from the cleaning pump becomes detached
that is being reported?

Art

Yianni wrote:

It is reported a relative high percentage of the cleaning pump failure
of
this series printers. I assume the pump isn't working correct.

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