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Old October 8th 06, 01:36 PM posted to alt.sys.pc-clone.dell
Tom Scales
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Posts: 3,502
Default Dell Part Number for IDT-10 Cable?


"Notan" wrote in message
...
Will wrote:

"S.Lewis" wrote in message
. ..
"Will" wrote in message
...
Dell floppy and Teac memory card readers in the Precision Workstation

line
use an IDT-10 cable to mate to the motherboard. What is the Dell
part
number for this cable, or if any third party makes it what is the
information needed to order that?

I could've sworn upon first reading your post read " ID10-T cable". g

Call spare parts: 1-800-357-3355


Ah, spare parts. That would be where they put you on hold for 15
minutes,
transfer you to India, hang up three times, give you the wrong part
numbers,
transfer you to the wrong department, and then order the wrong product.

I guess you would have to be a real genius to want to spend three hours
ordering a $10 part instead of asking the question of other experienced
users so you could just order the correct part number when you call?

I was just trying to optimize the solution path.


Is this your experience or just what you fear?

I recently ordered a few replacement feet for an X200.

The whole process took about 5 minutes, and included free shipping.

Notan


Hasn't been my experience either. It's the fastest answered phone at Dell
I've never been on the phone for more than 10 minutes total, asking for
'obscure' parts by description.

You could, of course, look it up in the service manual and get the part
number.

Tom