"JAD" wrote in message
...
disable norton for a shutdown or two....disable as much as you can if
the problem persists.


I'm not sure disabling it would be enough. I'd try uninstalling it. If the
OP is worried about leaving the PC unprotected, you could temporarily
install the free version of AVG antivirus. There are no "issues" with that
anti-virus software that I'm aware of. -Dave