Thread: Avoid ECS
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Old September 3rd 03, 06:56 AM
kony
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On Tue, 02 Sep 2003 21:10:13 GMT, "Phrederik"
wrote:

Just a bit of warning for anyone contemplating purchasing anything made by
ECS...

They will not honour their warranties.

My mainboard has failed within the warranty period. ECS refused to issue an
RMA number since I didn't purchase it directly from them. My supplier is out
of business.

At this point my one year warranty from ECS is not valid because the store I
purchased from has closed it's doors.

Trying to get assistance online is fruitless. I'm in Canada, so Taiwan tells
me to deal with the US office. The US office says they don't do Canada.

...also, try looking up warranty information on the ESC website. You won't
find any.

There is a reason ECS boards are so cheap... it's because they're so CHEAP!


Well, it's pretty much inevitable that a board costing so much less
has to have SOME kind of drawbacks, right? It's not that I think you
should be denied the warranty, but maybe they just make it REAL hard
to get warranty service or support, to minimize the expense.

Did you determine why it failed?


Dave