bb wrote in message . ..
Hear from who? FYI, the BBB is a waste of time and effort. They have
no power to do anything except keep records of complaints.

15 years ago I remember the BBB was very helpful. Has this changed?

In the future NEVER send something to the factory for repair if you
are able to return it for an exchange or refund.

Thanks for the advice. I will certainly follow it.