"Family Man" wrote:
"John Doe" wrote in

Have you tried troubleshooting that?

No. I am not experienced at PC troubleshooting. I welcome any
troubleshooting steps you recommend. If you would please give me
step-by-step directions, as I'm not an expert like you people on this
group.

If you can install MSN messenger, feel free to add me to your contacts.
I will e-mail you my contact identification. We can go from there.