"Fat Freddy's Cat" wrote in message
...
tony_s wrote:

"Stuart" wrote in message
news
I have a similar problem ..Ordered an item a wek ago,selected Standard
Delivery and was due to recieve it on 15/12 ...Tracking showed it to be
due for despatch on 14/12 and it did arrive by City Link on 15/12 as
expected ...Seems that Standard Delivery items get delayed then still
get
sent by Next Day Delivery so they arrive on the chosen date...... I sent
an e-mnote to Ebuyer to clarify why they do this and all I got was a
reply
saying something like .".I see you order has been depatched
...goodbye"...When I responded by asking for further clarification I got
this .

" Due to the upturn in our order volumes we are currently experiencing a
1-2 day backlog on our
Standard - Super saver delivery orders and some Priority service orders.
Our dispatch teams are
working round the clock to clear these backlogs and we are currently
recruiting to relieve and
balance the extra workload. We expect to have the current volumes under
control very shortly ".

I give up....
Stuart
---------


Just as a matter of interest, if Ebuyer delivered the item on the day
they said they would, what is the problem?
Is there really any point in adding to the mess of their enotes system
when you have nothing to complain about?

tony

and he's had explanations in his own thread on the subject as to why
ebuyer do this. I also referred him to search for a thread in this group
that IIRC explains it all.

I also believe that many online operators work this way, ebuyer are not
alone.

Also, Stuart, who the **** cares if ebuyer wont explain to you their
delivery policy - policies are for the company to formulate and work to.
Since it appears to be working in your case then why bother?

To be honest if Ebuyer had of delayed the item and sent it out as a next day
delivery to meet the stated delivery date then I certainly wouldn't have had
a problem with this.

The problem for me is that all the evidence I have so far gained points to
the item not being sent at all by the Ebuyer arseholes.

To cap it all it's looking as if the arseholes at Ebuyer are also refusing
delivery of my registered post letter. It seems that they don't want any
contact.

This company is by far the worst I've ever dealt with. They're totally ****e
with no service at all.