UPDATE...

got my replacement card in 3 weeks... VERY satisfied with that turn
time.. and it was an updated card. PNY will get my business again!!


On Thu, 11 Sep 2003 08:06:49 -0500, Kevin Miller
wrote:


DON'T call the 800 number... call the regular line to PNY and they'll
take care of you (did me)



On Tue, 09 Sep 2003 07:55:32 -0400, RicM wrote:

I've got a defective PNY Verto GEForce4 Ti 4200. Manual says "to
obtain warranty service , phone PNY at 1-800-234-4597" but all that
does is put you in an endless recorded message loop. Checked the
website and can find no info on requesting an RMA. Called PNY in NJ
and left two messages for Customer Service, neither of which was
returned.

What the heck is the secret? This is my first experience with PNY and
may well be my last.

Anyone? Anyone?