Call this number.
1-800-769-0142. Ext. 5344 will connect you to a guy named Marty.

I feel the same way about them. This will be my last PNY card.

On Tue, 09 Sep 2003 07:55:32 -0400, RicM wrote:

I've got a defective PNY Verto GEForce4 Ti 4200. Manual says "to
obtain warranty service , phone PNY at 1-800-234-4597" but all that
does is put you in an endless recorded message loop. Checked the
website and can find no info on requesting an RMA. Called PNY in NJ
and left two messages for Customer Service, neither of which was
returned.

What the heck is the secret? This is my first experience with PNY and
may well be my last.

Anyone? Anyone?