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Old August 12th 14, 08:54 PM posted to alt.comp.periphs.mainboard.asus
Tater
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Default Troubleshooting P8Z68 DELUXE/GEN3 Build

On Mon, 11 Aug 2014 23:49:32 -0400, Paul wrote:


In some of these situations, you can't tell if it is motherboard side
or power supply side that is doing it.

The processor has THERMTRIP, which can turn off the power supply. If
the processor overheats, it is protected, and THERMTRIP from the CPU
feeds into some motherboard logic, causing PS_ON# to go off.

To test that path, you use a "CPU burn" or "100% loading" CPU test
(no big video loading is required for this test). If you can run Prime95
for hours without the PSU going off, that tells you the CPU is not
asserting THERMTRIP for no reason. Running the CPU at 100% with Prime95,
doesn't draw as much power as running Furmark would on a high-end video
card.

If your CPU is stable in this sort of test, that helps take the motherboard
off the suspect list a bit. There is a need to "isolate to the nearest
subsystem", and it isn't always easy to do that. When testing, right
up to the end there can be some uncertainty as to what is broken.

*******

Your LED results suggest the Power and Reset illumination are running
off +5VSB. The fact they remain illuminated, says the |5VSB portion
of the PSU is still operating. Just the main section switched off.

The PSU can switch off for two reasons. It can switch off on overcurrent
or overheat (internally detected PSU issue). It can also switch off
if the motherboard turns off the signal. It's the symptom correlation
that matters here - if the PS_ON# was going off at random, we don't
know what is doing it. If the supply appears to be going off only
under significant load, and the test in the first part of my posting
is passing, then it suggests the problem is the PSU.

So do the 100% loading CPU-only test. If the system always stays up
with that, and yet it fails on Furmark or other video activity, it's
most likely to be the PSU that needs replacement.

Proper PSU testers are not all that common (expensive), and if you
take your computer to a shop, they would simply swap out the supply
and retest. If the swap out didn't fix it, they'd then be focused
on motherboard (or CPU THERMTRIP). Watching which cases are failing,
helps eliminate some things and make it less likely that swapping them
will fix the problem.

Checking for the LEDs going out, was to see whether the +5VSB portion
of the PSU was winking out. You can overload that section with enough
electrical load, such as charging two iPads, running a USB lamp,
or an excessive number of USB toys. Since they starting running
USB ports of +5VSB, we have to be a bit aware of the consequences
of using too much USB power. At one time, the USB ports could be
configured to run off +5V (20 amps or more available), and then
that was one less thing to worry about. The +5VSB section only
has two or three amps, and the motherboard can be using around
one amp to start with. Leaving one or two amps for toys, which is
not much.

But what triggers the failure, is intended to narrow down
where the switch-off is happening. The symptoms still point
to PSU, and running more tests is to narrow it down a bit
better (to justify spending money on another supply, to test
with if necessary). I've used up all my supplies here, so I
have to pull one from a working system, to test with.

Paul


I have run Prime95 for about 3.5 hours with no issues. I've decided
to order a new power supply (Seasonic X850), so we'll see if that
fixes things. Thanks again for your help.

Jerry