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Old August 31st 18, 01:54 AM posted to alt.comp.hardware
John McGaw
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Posts: 732
Default AT&T Broadband ? Resolved

On 8/30/2018 8:44 PM, philo wrote:
On 08/25/2018 05:59 AM, philo wrote:
My service went out and AT&T ran a diagnostic and said my router went out
and they would send a new one. While waiting I decided to try my router
at a neighbor's house who also has AT&T broadband and it worked OK there
so I called them back and they will eventually send a tech out to repair
the line.

At the wires coming into my house I only got a reading of 2mv ac

I know back in the days of landline and DSL the voltage should have been
48vdc as best as I recall...however I don't know what a normal voltage
would be for broadband. Anyone here have that knowledge?

Thanks


Fortunately I can tether my machine to my smartphone to post this.




AT&T got here and checked my line all good.

The previous tech who was here 18 months ago replaced the router only and
the guy who was here said the power supply (with has a built in UPS) is not
compatible with it even though it had been working previously.


At any rate he replaced the router and it's DC supply and all is good


Does your setup have a separate modem and router then? I've never seen one
like that. When AT&T foisted the unneeded equipment change on me the
instructions were to not send back the power supply/UPS so I kept mine and
use it to power a Netgear gigabit switch in the equipment closet and it
handles that quite nicely.