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Old May 19th 04, 10:13 PM
Paul
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In article ,
(dluxea) wrote:

Just to let you all know what happened.
They have a 3 year warranty on the video cards and I ended up sending
the video card back to msi. it wasn't easy to find that there is
'another' msi based in california that takes care of such issues.
their tech support is dead but I did get someone on the phone that
gave me an rma number. after about a month I finally called them to
find out what happened with my card. a guy over the phone suggested I
would upgrade to a better card and that's what I did. at this point
I'm waiting for this new card which has better specs than the original
anyway. which makes me somewhat happy after a 3 months bitter
experience with msi.
so at the end I wanted to thank you for your input and suggestions
although it came out to be a half burnt video card.
thanx again.
Jack


I'm sorry, I didn't see your post of Apr18. I use a crude
USENET reader - selected for the fact that it is so old,
it won't execute any content (so no viruses). The downside
is, I have to manually check old threads to see if they
have changed.

When you read "4.5 or 5.0", was that on the ohms range ?
The gef4 that "it measured nothing", I take it the
ohmmeter read the same as when the probes aren't
touching anything ? Like it was an open circuit with
respect to ground on the faceplate.

Is the MSI guy giving you an upgraded card, to replace the
other one under warranty ? I hope they're not just
"sitting on your property".

If it was my card, I would have soldered the wire on it
and tried it, as there is no reason for a GF4 not to work.
But I don't feel comfortable asking someone else to
risk their motherboard in such an experiment, especially
if they are hesitant to try it.

Hope MSI comes through with something. Maybe in California
there is some legal remedy ? Or at least the ability to
threaten them ?

HTH,
Paul