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Old April 26th 09, 07:49 PM posted to alt.comp.hardware,alt.sys.pc-clone.acer,comp.sys.laptops,uk.comp.sys.laptops
Pete Zahut
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Posts: 23
Default Acer Aspire 5630 Laptop screen/display problem

Barry Watzman wrote:
"Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can
see the whole width of the app, but it doesn't go the whole width of
the screen - sort of full display but not full screen if you see what
I mean."
That is a driver problem. As an example, if I move a hard drive from
a Toshiba 1415 to a 2415 (or vice-versa), I have seen the same
problem. Sometimes reinstalling the driver fixes it, sometimes I have
to reinstall WINDOWS. The 1415 and 2415 are substantially identical
computers but one has a Celeron and the other a full Pentium 4. No
explanation, but it's a driver issue (the resolution is set to an odd
[TRULY odd] value and cannot be reset to the correct value).


Pete Zahut wrote:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of
the display that's gone dark. Applications open up properly and
you can see the whole width of the app, but it doesn't go the
whole width of the screen - sort of full display but not full
screen if you see what I mean. Also, don't know if it's relevant
or not but the taskbar at the bottom seems to be twice as tall as
normal and isn't drag-able back to it's usual size - cursor also
distorts in this area. I'm not explaining it very well, so have a
look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg


&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that
test he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&


Any ideas what's wrong and how to fix it?

TIA,
Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can
hook it up to an external? I suspect the same result. Although you
may adjust it to display correctly. In either case, I believe you
have to take it in for service. It is still under warrantee, right?
I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have to
pay for the repair if it's a hardware fault (

Thanks Bill


Bill (and anyone else who's interested, of course), further to the
above I've now hooked it up to an external monitor and the display
on the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (

Pete


Problem is though Barry, I've tried it outside of Windows as I explain above
(delineated with &&&&&). I also get the same result if I just go into the
BIOS at bootup or run a Linux LiveCD as suggested by Paul, so I'm
unfortunately resigned to it being an expensive hardware problem now. Thanks
anyway mate.

Pete