Have to agree... EVGA has probably the best customer service of any video
card company going... Because of the obvious defect, New Egg needs to
replace it with a new card - then they return to EVGA for
replacement/reimbursement. That's how most retailers handle defective
merchandise during the first few weeks of purchase.
"Mustafa" wrote in message
news:4XLYe.537083$5V4.508473@pd7tw3no...

"Billy Ray Padgett" wrote in message
news
rant I opened the eVGA 6800GT I just got from NewEgg. One of the
capacitors has only one lead soldered on! You can't begin to imagine how
****ed off I am. That particular capacitor has a red ink mark(Sharpie?)
on it like someone flagged it as bad. How can something like that make
it
through Q.C.?

I wonder what NewEgg is going to do to make it right. I called eVGA and
they said "sorry, it's been less than 30 days so you have to go back to
NewEgg." What a load of crap. NewEgg has a chance to make me a lifetime
customer, eVGA blew it tonight with their lack of service. /rant

Are you for real? E-vga has the best customer service out there. Why were
you contacting e-vga to start with when your warranty clearly states that
for the first 30 days if you have a problem you must contact the original
seller?