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**Flasherly[_2_]** · March 17th 21, 08:21 PM posted to alt.comp.hardware.pc-homebuilt

On Wed, 17 Mar 2021 11:55:17 -0500, NT (Ant) wrote:

It's sad. Same with other stores before it: CompUSA, Egghead, Computer
City, etc. I still prefer going in to see, touch, try, etc. before
buying! MicroCenter is too far.

Egghead was another of those Facebook/Microsoft dormroom startups for
extracurricular activities. Dropouts, rather if deferred then for
when the price turns right, Egghead's model/resources was a success
story sold for reorganization into the [Newegg(head)] business
charter. All that feely-touch stuff, too, at least initially is no
doubt worth it to establishing reputability and dominance;- except
there's since only a couple such "real stores" in America -- WallyMart
and Amazon. Up to that tier, it's difficult for those below to
maintain viability. A major creditcard, for instance, pulls it off by
owning an overhead on everybody's interest rates, which they never of
course pay off in (monthly) accumulative charges. Easy walking for
many on the "red carpets" of an insurance pad beneath for all but
obvious abusers. Abusers, though, is exactly what has happened, with
too many and too fast. Newegg had to drop out, excluding their
previous premier services -- courtesy returns, shipping rates,
(openbox discounts) -- Amazon can more easily absorb (the abuse)
through wider diversification/volume NewEgg lacks.

Although, within reputable dealers, among many merchants in a Newegg
class, there's really no difference apart Amazon, either way for a
couple bucks to skew, from a shift and responsibility the consumer now
assumes. Nothing about the former's integrity has changed, but a
requirement for you now to know first the product thoroughly, which
they'll stand behind: A product delivered as promoted. They've
simply removed having to factor being abused by the buyer, Amazon more
likely might indulge, from those whom choose to claim technological
ignorance as a source of dissatisfaction for otherwise functional
products.

Before Newegg changed and did handle that sort of business on returns,
initially I made out OK on some steep discounts on returned products.
But the circuit didn't take long to close in on both sides, as Newegg
attempted to shift out marginal or shoddily-inspected merchandise, QC
becoming more reluctant to acknowledge subsequent complaints, or
return shipping, eventually, inasmuch for most now, who have little
patience left to indulge misunderstandings, period, chalked up to
potentially expensive customer-assessed restocking fees.

Easiest chance on a way out, the consumer now has, a chance they've
knowingly have done and gone screwed the pooch, is refuse delivery:
Touch that box, or what's inside -- you bought it! (Beyond which,
know your rights .)