Sorry to disagree,but when i had a problem with my board there was not
issues or anything about doing an RMA on it,it went back they fixed it,i am
happy with it now.I am a manager for the computer department in the store
that i work at,ASUS has been very good to us on all our tech calls aswell as
or RMAs,which i might add is very few. When we called there Tech support we
got all the answers that we need and are very happy with them. And we are
not a big buissness either,we have two stores in northern maine.

Just my two pennys


"tilimil" wrote in message
oups.com...
I have spent the last three months trying to get Asus to fix a bug in
their Silicon 3112 SATA controller on the A7N8X motherboard. I have
spent countless hours on hold waiting to talk to technicians who never
seem to have any answers or ability to escalate. They just pass me
around to voice mails and then never call me back. I left repeated
voice mails for their supervisors asking for my issue to be escalated
to engineering and fixed and have never received a call back. I called
and begged customer service to help and they tell me they will have
"their guy" call me back but he never called me back either. In the
end, I am stuck with a motherboard that won't work with my hard drives
due to a bug in their SATA controller and they knnow it but won't fix
it because I am not a big reseller. Other customers are havinng this
issue as well. See
http://www.hardwareanalysis.com/cont...pic/14811/?o=0.


So be warned, ASUS makes products that perform well but don't expect
any technical support if you get in a bind.


I think I am going to start a web page detailing the horrid Asus
tehnical support and post it on slashdot. If you have had any similar
issues and would like to contribute content please email me at
tilimil AT hotmail.com