"Notan" wrote in message
...
Is this your experience or just what you fear?

I recently ordered a few replacement feet for an X200.

The whole process took about 5 minutes, and included free shipping.

My experience has been when you go in asking for a part number, they are
efficient and fast. When you go in with a vague description of an obscure
part, you can have just about anything happen, including all of the things I
listed.

--
Will