no blue ink coming out of my printer
I have a HP Photosmart 1000 printer, running XP.
Just tonight, tried to print a photo, when it came out, it was all pink-ish, no blue whatsoever. I recently bought a compatible cartridge, but I returned that cuz there was no blue ink, or at least none was coming out. The current cartridge is refilled by pros, or so they say, through ebay. I sent them my original empty HP cartridge, they refilled it, it worked fine, but now there is no blue. I havent done many prints, still 60% colour ink left! anyone have any ideas, I've cleaned it using the HP Toolbox, by printing few pages to clean the head, but they all come out looking pink-ish. thanx |
"BC" wrote in message ... I have a HP Photosmart 1000 printer, running XP. Just tonight, tried to print a photo, when it came out, it was all pink-ish, no blue whatsoever. I recently bought a compatible cartridge, but I returned that cuz there was no blue ink, or at least none was coming out. The current cartridge is refilled by pros, or so they say, through ebay. I sent them my original empty HP cartridge, they refilled it, it worked fine, but now there is no blue. I havent done many prints, still 60% colour ink left! You already know the answer - you have a defective cartridge. If you blot the cartridge on a damp tissue you will find that you get a stripe of magenta and yellow but no cyan. This will confirm that what you need is a new cartridge. Regards, Bob Headrick, not speaking for my employer HP |
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