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-   -   hard drive clicking rather loudly (http://www.hardwarebanter.com/showthread.php?t=20774)

Jenny August 6th 04 11:22 PM

hard drive clicking rather loudly
 
It is clicking like something is hitting the case. It did this about a week
ago
and I just turned the system off, bought a new hard drive just in case and
backed up everything. Is it possible that this can be fixed. It is a
western
digital wd400. It is only year and half old. Would spinrite software maybe
help it? Any experience with this out there?
Thanks much,
dancer (Jenny)


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David Maynard August 6th 04 11:54 PM

Jenny wrote:

It is clicking like something is hitting the case. It did this about a week
ago
and I just turned the system off, bought a new hard drive just in case and
backed up everything. Is it possible that this can be fixed. It is a
western
digital wd400. It is only year and half old. Would spinrite software maybe
help it? Any experience with this out there?


That sounds like the symptom referred to, descriptively enough, as the
'click of death' and if it follows the pattern of my WD drives the best you
can do is administer pain management; which you've done by buying a
replacement and backing up your data.

Next is to run the WD diagnostics to get the error code, or wait till
complete failure if it passes for the short term, and get a warranty
replacement.

In the mean time I'd check case temps because it may be you have a hot spot
around the hard drive that's causing premature failure.


Atreju August 6th 04 11:58 PM

On Fri, 6 Aug 2004 18:22:27 -0400, "Jenny"
wrote:

It is clicking like something is hitting the case. It did this about a week
ago
and I just turned the system off, bought a new hard drive just in case and
backed up everything. Is it possible that this can be fixed. It is a
western
digital wd400. It is only year and half old. Would spinrite software maybe
help it? Any experience with this out there?
Thanks much,
dancer (Jenny)


Is it a clank-clank-clank sound? I know it seems silly to ask that,
but it happens that such a sound indicates a damaged or defective
drive head. You will need to get it replaced if so.


---Atreju---

Jenny August 7th 04 12:20 AM

How do I run the WD diagnostics??
I think you are right about temperature. I put in a new one and
it already seems hotter than usual. This is in a dell 4100 and they
mount the drive vertically against the front. I don't see a way to
mount a fan but there is certainly space and it seems to need one.
Thanks,


"David Maynard" wrote in message
... That sounds like the symptom
referred to, descriptively enough, as the
'click of death' and if it follows the pattern of my WD drives the best

you
can do is administer pain management; which you've done by buying a
replacement and backing up your data.

Next is to run the WD diagnostics to get the error code, or wait till
complete failure if it passes for the short term, and get a warranty
replacement.

In the mean time I'd check case temps because it may be you have a hot

spot
around the hard drive that's causing premature failure.



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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Jenny August 7th 04 12:21 AM

I would describe it as more of a click than a clank.
"Atreju" wrote in message
... Is it a
clank-clank-clank sound? I know it seems silly to ask that,
but it happens that such a sound indicates a damaged or defective
drive head. You will need to get it replaced if so.


---Atreju---



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004



David Maynard August 7th 04 01:48 AM

Jenny wrote:

How do I run the WD diagnostics??


If you don't have the disk go to the western digital site and download
their 'lifeguard' disk.

I think you are right about temperature. I put in a new one and
it already seems hotter than usual. This is in a dell 4100 and they
mount the drive vertically against the front. I don't see a way to
mount a fan but there is certainly space and it seems to need one.
Thanks,


That seems to be a popular mounting style these days. I just worked on an
HP machine that was the same way. Had a dead western digital hard drive
too, and guess what the symptom was: click, click, click, click, click.



"David Maynard" wrote in message
... That sounds like the symptom
referred to, descriptively enough, as the

'click of death' and if it follows the pattern of my WD drives the best


you

can do is administer pain management; which you've done by buying a
replacement and backing up your data.

Next is to run the WD diagnostics to get the error code, or wait till
complete failure if it passes for the short term, and get a warranty
replacement.

In the mean time I'd check case temps because it may be you have a hot


spot

around the hard drive that's causing premature failure.




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004




the gnome August 7th 04 10:24 AM

I had exactly the same problem about 4 months ago. The WD diagnostics said
it was a damaged IDE cable.

Sceptically I replaced it, and lo and behold, no more clicking.

Although we are backing evrything up to CD and made sure SMART was turned on

the_gnome


"David Maynard" wrote in message
...
Jenny wrote:

How do I run the WD diagnostics??


If you don't have the disk go to the western digital site and download
their 'lifeguard' disk.

I think you are right about temperature. I put in a new one and
it already seems hotter than usual. This is in a dell 4100 and they
mount the drive vertically against the front. I don't see a way to
mount a fan but there is certainly space and it seems to need one.
Thanks,


That seems to be a popular mounting style these days. I just worked on an
HP machine that was the same way. Had a dead western digital hard drive
too, and guess what the symptom was: click, click, click, click, click.



"David Maynard" wrote in message
... That sounds like the symptom
referred to, descriptively enough, as the

'click of death' and if it follows the pattern of my WD drives the best


you

can do is administer pain management; which you've done by buying a
replacement and backing up your data.

Next is to run the WD diagnostics to get the error code, or wait till
complete failure if it passes for the short term, and get a warranty
replacement.

In the mean time I'd check case temps because it may be you have a hot


spot

around the hard drive that's causing premature failure.




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004






Phisherman August 7th 04 01:38 PM

I've heard hard drive clicking many times, and that's an indication
it's about to fail. Good reason to backup now !

On Fri, 6 Aug 2004 18:22:27 -0400, "Jenny"
wrote:

It is clicking like something is hitting the case. It did this about a week
ago
and I just turned the system off, bought a new hard drive just in case and
backed up everything. Is it possible that this can be fixed. It is a
western
digital wd400. It is only year and half old. Would spinrite software maybe
help it? Any experience with this out there?
Thanks much,
dancer (Jenny)


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004



David Maynard August 7th 04 02:45 PM

the gnome wrote:

I had exactly the same problem about 4 months ago. The WD diagnostics said
it was a damaged IDE cable.

Sceptically I replaced it, and lo and behold, no more clicking.

Although we are backing evrything up to CD and made sure SMART was turned on


Glad it wasn't the drive.

The one I referred to, though, was checked in three other systems.

the_gnome


"David Maynard" wrote in message
...

Jenny wrote:


How do I run the WD diagnostics??


If you don't have the disk go to the western digital site and download
their 'lifeguard' disk.


I think you are right about temperature. I put in a new one and
it already seems hotter than usual. This is in a dell 4100 and they
mount the drive vertically against the front. I don't see a way to
mount a fan but there is certainly space and it seems to need one.
Thanks,


That seems to be a popular mounting style these days. I just worked on an
HP machine that was the same way. Had a dead western digital hard drive
too, and guess what the symptom was: click, click, click, click, click.



"David Maynard" wrote in message
... That sounds like the symptom
referred to, descriptively enough, as the


'click of death' and if it follows the pattern of my WD drives the best

you


can do is administer pain management; which you've done by buying a
replacement and backing up your data.

Next is to run the WD diagnostics to get the error code, or wait till
complete failure if it passes for the short term, and get a warranty
replacement.

In the mean time I'd check case temps because it may be you have a hot

spot


around the hard drive that's causing premature failure.




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004







Lenny Vaz August 8th 04 07:59 PM

Your hard drive is about to kick the bucket. I've seen this happen on 2
hard drives before, and both were WD drives.

--
Lenny Vaz
--



"Jenny" wrote in message
...
It is clicking like something is hitting the case. It did this about a

week
ago
and I just turned the system off, bought a new hard drive just in case and
backed up everything. Is it possible that this can be fixed. It is a
western
digital wd400. It is only year and half old. Would spinrite software

maybe
help it? Any experience with this out there?
Thanks much,
dancer (Jenny)


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.734 / Virus Database: 488 - Release Date: 8/4/2004






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