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Please solve this Asus A7v8x-x Motherboard Problem
here is a letter i wrote to a company that sold me an asus7v8x-x
motherboard and an amd athlon xp 2600+ cpu .. does anyone have any answers to the problem? On September 13 I ordered an AMD Athlon XP 2600 CPU, Asus A7v8x-x motherboard, ATX Mid-Case with a 350-watt power supply and front USB, basic CPU fan, and thermal paste from SMK Internet Components. I purchased a 1-year warranty along with the components. I received the items on September 23. The system I built with the items I ordered did not work. The computer completely shut off during the installation of Microsoft Windows. The computer did not respond when I pressed the power button on the front of the computer case. I checked the wired connections on the motherboard, but everything was correct according to the Asus installation manual. I suspected a faulty power supply. The next day I called SMK's technical support line and I was advised to replace the power supply. The new power supply I bought was very similar to the power supply I ordered through SMK. The computer started after I connected the new power supply. Once again, the computer shut off during the installation of Microsoft Windows leaving me with another dead power supply. I called SMK a second time and I was advised to send back the computer components for testing and an exchange. I suspect the problem could be a defective motherboard. I have sent back all the components I have ordered for testing and an exchange except for the thermal paste. Please send me new and tested computer components that will work properly and a Gigabyte 7VT600L motherboard instead of the Asus A7v8x-x motherboard I had originally ordered. |
Jon wrote:
here is a letter i wrote to a company that sold me an asus7v8x-x motherboard and an amd athlon xp 2600+ cpu .. does anyone have any answers to the problem? SNIP Difficult to say really.. but it's unlikely to be PSU, unless they have a bad batch, but most of these things should be tested and that sort of fault would likely show up. Not sure how the motherboard could kill the PSU. Did you try removing the power cord from the PSU and trying again? Sometimes you need to remove the cord as something latches to stop you from powering up (try unplugging hard drives etc on the fly... on second thoughts don't!) If it was a faulty motherboard, to that extent, it would likely not boot. I suspect that it's the thermal cutout, did you try waiting a while before turning it on again? Unfortunately you have left us in a situation where we cannot help you, becuase you have sent the components back... Ben -- I'm not just a number. To many, I'm known as a String... |
"Ben Pope" wrote in message ...
Jon wrote: here is a letter i wrote to a company that sold me an asus7v8x-x motherboard and an amd athlon xp 2600+ cpu .. does anyone have any answers to the problem? SNIP Difficult to say really.. but it's unlikely to be PSU, unless they have a bad batch, but most of these things should be tested and that sort of fault would likely show up. Not sure how the motherboard could kill the PSU. Did you try removing the power cord from the PSU and trying again? Sometimes you need to remove the cord as something latches to stop you from powering up (try unplugging hard drives etc on the fly... on second thoughts don't!) If it was a faulty motherboard, to that extent, it would likely not boot. I suspect that it's the thermal cutout, did you try waiting a while before turning it on again? Unfortunately you have left us in a situation where we cannot help you, becuase you have sent the components back... Ben Thank you for the reply. I'm completely boggled why my two PSUs dropping dead. I forgot to mention that after the PSUs die, the only activity shown is the LED light on the motherboard. Besides the LED light, there is no other activity when i press the on switch. I've even let the computer rest a whole day before trying to turn it back on but no luck. I also tried removing all the power cords attached to the hard drive, cd drive, floppy .. and then reattaching them. -Jon- |
Jon wrote:
Thank you for the reply. I'm completely boggled why my two PSUs dropping dead. I forgot to mention that after the PSUs die, the only activity shown is the LED light on the motherboard. Besides the LED light, there is no other activity when i press the on switch. I've even let the computer rest a whole day before trying to turn it back on but no luck. I also tried removing all the power cords attached to the hard drive, cd drive, floppy .. and then reattaching them. But did you pull the power cord from the PSU? Ben -- I'm not just a number. To many, I'm known as a String... |
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