HP Printer Toolbox
 

Windows 7 (x64)
HP Color LaserJet CP1215

Earlier this year, the Toolbox application for my printer stopped
working. The Toolbox window opens, but it does not identify any "Known
Printers".

I am able to print okay without any problems. However, I cannot use the
Toolbox to see my toner status, to change alerts, or to initiate color
calibration.

I think the problem resulted from a Windows 7 update. However, I
uninstalled all the updates back to when I last successfully used the
Toolbox; but that did not fix the problem.

Does anyone here know how to fix this or know of an application that
might replace the Toolbox.

--
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See http://www.rossde.com/editorials/edtl_PutinUkraine.html.

HP Printer Toolbox
 

On 10/17/2014 5:02 PM, David E. Ross wrote:
Windows 7 (x64)
HP Color LaserJet CP1215

Earlier this year, the Toolbox application for my printer stopped
working. The Toolbox window opens, but it does not identify any "Known
Printers".

I am able to print okay without any problems. However, I cannot use the
Toolbox to see my toner status, to change alerts, or to initiate color
calibration.

I think the problem resulted from a Windows 7 update. However, I
uninstalled all the updates back to when I last successfully used the
Toolbox; but that did not fix the problem.

Does anyone here know how to fix this or know of an application that
might replace the Toolbox.


By the way, I know I can get the toner status by printing a "Supplies
Status" page. However, that consumes paper and even more toner. Also,
if one toner cartridge is empty, the printer will refuse to print the
page even if the empty cartridge is not needed for printing.

--
David E. Ross

The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See http://www.rossde.com/editorials/edtl_PutinUkraine.html.