Poor quality from OKI C7350 with S700 Scancopier
 

Hello. We have tried an OKI C7350 with S700 Scancopier which together
forms a multifunction device which can both print, scan and copy.
Printing works just fine and the quality is as expected. Copying works
just fine with the S700 Scancopier set to Quality mode, but when set in
Normal mode, the quality is very poor when copying text, at least in
black and white (I don't remember how it was in color). There are white
vertical lines all over the text such that it seems that the printer
does not print black everywhere that it should. We have tried two
different S700 Scancopiers with the same result. We have also tried both

text, mixed and photo mode as well as different contrast and density
levels.

Does anyone have an OKI S700 Scancopier and could you please tell if
your unit is giving the same poor results in Normal mode?
Could you also please tell which printer you have. We thought that maybe

the S700 Scancopier wasn't compatible with the brand new C7350, but only

C7100/C7300, but according to OKI Norway, that is not the case (does
anyone know this for sure). We also thought that we might need a
firmware upgrade for either the S700 og the C7350, but according to OKI
Norway no firmware upgrades exist. Does anyone know of there exists
different firmwares to C7350 or S700?

I guess that the normal mode is a mode where the scan resolution is
lower than in quality mode. Does anyone know if it is possible to
reprogram the S700 to a scan resolution somewhere in between, so that we

can get a better quality than in Normal mode, but don't need to wait as
long as scanning in quality mode takes?

Please reply by e-mail, because I don't always read news often enough.

Any help would be greatly appreciated.

Best regards
Tonny Iversen )