The RA4000 and RA4100 fibre array software warns you that you cannot expand drives when they run under Windows 2000. What is the observed behavior for such cases? I tried to do it with a small sample NTFS volume I created, and it worked without any problems at all. -- Will Internet: westes at...

I have a Proliant 1850R with Windows 2000 that in Device Manager | System Devices shows a yellow error/exclamation next to: Intel 82371AB/EB PCI to USB The Internet is loaded with users with the same error across a large number of different systems. One user reported that it was due to a...

Does anyone know of a small tower or desktop enclosure that a rackmount 2U system like DL385 could be inserted into to convert to a "desktop" format? HP doesn't have the part, so third party is okay. -- Will

We opened up a trouble ticket on a DL380 G2 with a problem rebuilding a RAID array, and I'm pretty depressed at just how poor HP's service level was. We had no problems with the $39 out of warranty charge for the call but: 1) They charged $39 twice. 2) No one who dealt with us was fluent in...

Is HP using memory from a Japanese company named ELPIDA in the DL380 G4? I am showing assembly 345113-851 Spare 413385-001 as the 1GB DIMM that is part of the 2 GB memory kit. I ordered this from the vendor and it does have the HP label, but I have never seen the ELPIDA label on any other...

Does HP make any small servers that are in a tower configuration and work with standard hotswap SCSI drives? What are the best options? -- Will

Does anyone here have a Proliant 1850R running Windows 2000? Could you peek in Windows Device Manager under System devices and tell me what you sell for the Intel 82371AB/EB PCI to USB driver? Ours shows an information error saying it cannot be configured because of our system bios not...

When I put a dual core 2.2 GHz DL385 into the BIOS power saving mode, the system boots up at 1.8 GHz. What regulates whether the system will then later raise to 2.2 GHz? Does this require installation of a Windows driver to help the system hardware determine the CPU load is high? -- Will

Does anyone know if the DL385 is allowed to run Windows 2003 32-bit with TWO P600 adapters? We have one of these with cabling to the internal SAS 2.5 array in a DL385 and the second one has its external port attached to an external MSA50 2.5 SAS array. We mirrored the boot device across the...

I'm trying to get a clearer understanding of what parts does HP include in the AA986A MSA1500 SAN Controller Shelf. Some sources seem to suggest that this part is just the empty shelf, whereas others are describing it as a configuration that includes a single controller module preinstalled. On...

Should the DL380 G2 boot with the Smartarray 532 daughterboard detached? In DL580 I'm used to seeing a detachable SmartArray daughterboard, and after you remove that you get a non-RAID SCSI controller. On our first DL380 G2, removing the SmartArray 532 we are getting a red light on power up and...

We use the APC Symmetra UPS in our server room and lab, and I like it a lot. It has hotswap battery modules that you can just plug and play. You don't disconnect wires and you don't issue any commands to put the system in some special mode. The system autodetects both removal and insertion. ...

How do you update the firmware on the AIT50 Hotswap tape drive? I would prefer a Windows-based utility for doing this if one exists. The Compaq tape drive floppy set of seven floppies is just hanging on our Proliant 6400R, and I don't see a way to get it to do the upgrade correctly. -- Will

Has anyone been successful in running 64 bit FreeBSD on the DL585? If there are any restrictions what are those? -- Will

In general what has been the experience of others with the Compaq 4214R hotswap case? I've had great luck with the earlier hotswap cases that did just ultrawide, such as the Compaq U2 hotswap case (using the holder style SCSI hotswap trays). But the 4214R has proven really unreliable for...

Does Compaq make a hotswap drive enclosure that does fibre channel JBOD? -- Will

One of my big disappoints with the earlier generation Compaq 4100 fibre channel arrays was that you could not easily boot from them with Windows 2000. The standard HP fibre channel and 64-bit fibre channel host adapters simply had no BIOS and could not be made to take over the intial system boot....

Can you use any hotswap SCSI drive in the MSA500 / MSA1000 enclosure? Can you use any SATA drive in the MSA20 enclosure? Will MSA20 even work with the newer 500 GB SATA drives? Does MSA20 expose each of the 12 SATA drives as a separate SCSI ID, numbers 0 through 11? -- Will

I'm looking for a storage consultant in the South San Francisco Bay Area to do occasional short jobs testing storage arrays, bringing them up to latest firmware, etc. I'm very flexible on hours, and this could even be done by someone with a regular job during off hours. Time would not exceed...

On a P600 controller, after rebooting it has inverted all of the logical device numbers! Drives were ID=0 ID=1 and ID=2. The 0 drive is now 2. The 2 drive is now 0. How is this even possible? How can you recover back the original drive order? -- Will