I have a Compaq 4214R rackmount drive case where the drives in slots 3 and 4 are stopping after about 15 minutes of use. The next time a Windows 2003 application needs a file on the file system that is mirrored on the drives in those slots, you can hear the drives starting up, and after a long...

Can someone explain to me in the Proliant Softpaqs for Windows 2003 what the option that says "Install Selected Options" means? I've never once seen my selections respected, and the software always installs what it wants to install, which is everything. -- Will

I'm confused by the Windows 2003 Softpaq for the DL380 G4. There are options for *both* Intel and AMD motherboard drivers. Since the system is Intel based I don't understand why AMD is there. And better still the Intel motherboard drivers refuse to install. -- Will

I don't know if this is recoverable or not, but I would appreciate some advice. Someone here built a Windows 2000 Server system incorrectly and placed the boot devices in a DL380 SCSI ID slots 5 and 6. Windows 2000 had no problems installing to the logical drive at that location (RAID 1)...

The quickspecs for the MSA50 SAS JBOD enclosure say the rack rail option is 3R-A5281-AA. Does this go by alternate spare or option or assembly numbers? I don't find the 3R part number version on any of the price comparison services. -- Will

The HP option number 349239-B21 is the hotswap 250GB SATA drive. If you order using that number you can end up with Maxtor or Western Digital, different spare numbers, and maybe other makes as well. Is it really safe to build logical arrays with MSA1500 that mix and match different...

We did our first Windows 2003 64-bit install to a DL385 with a single dual core 2.2 processor and 73 GB 10K SAS drives. The drives were impressively fast, and I was a bit surprised considering the toyish 2.5" form factor. We had the boot device configured as two 73GB drives in RAID 1+0. One...

Does anyone know if the MSA1500 will accept DiamondMax 10 300 GB SATA drives? Compaq appears to have part numbers for 160GB, 250GB, and 500GB SATA drives. Many of these are implemented as DiamondMax 10 drives. I'm hoping they didn't hardwire recognition of the drives to a particular size...

Will the MSA20 external SATA enclosure also work as a 3.5" SAS drive enclosure? Since the cabling looks the same from the outside, it looks like all the pins would be connected and it could be used this way? -- Will

Can someone please confirm if a SCSI hotswap drive comes up reporting its speed as ASYN, does this mean it is limited to 1.5 to 5 MB / sec? What causes an ultra-80 device to back down to that speed? -- Will

Is it possible to convert a DL380 G2 with SCSI to instead use SATA or SAS? What are the part numbers for that conversion? -- Will

Is there a trick to adding two Compaq NC-3134 ethernet cards to a Windows NT 4.0 box? When I select Add for the second card, and insert the Compaq OEMSETUP.INF on the most recent ethernet distribution floppies, Compaq simply re-installs the existing card. The second card never shows up in the...

Does anyone have the generic Accuride rail part number that works with the DL380 / 1850R in a Compaq rack? Yes, we have the special outer Compaq rails. -- Will Internet: westes AT earthbroadcast.com

The service and maintenance guide for the MSA1500 shows the second controller for the MSA1500 is the MSA1000 controller. So does this mean the MSA1000 and MSA1500 controllers are identical to each other?! -- Will

I installed the latest Proliant Service Pack (PSP) for Windows 2003, and after a reboot my Network Connections folder is empty. The system gadgets area now links an HP network icon to the HP Network Configuration application. How do I configure TCP/IP settings here? How do I get access to the...

What would be a good choice for a Compaq fibre channel card used in a clustering application. Today the back end will be the older fibre channel array (4100) but there is a potential in the future to use EVA, so I need a card compatible with either application. -- Will

Can I attach an MSA20 to any system by LVD SCSI and use it for JBOD SATA? -- Will

One thing I have noticed recently, as result of the recent discussion on hardware versus software RAID, is that the two drive LUNs we have created through the Smart 5i hardware RAID in the DL380 G3 servers we have are lightning fast by comparison to the same drives mounted JBOD on an...

We are doing our first install of an MSA1500 configured with a single controller module and one MSA20 attached. The HP array diagnostic sees the controller and drives and does not report errors. As soon as we start the ACLU, however, it just hangs and never even draws the contents of the...

Is there any conversion kit that will convert a DL380 G4 from SCSI to SAS? -- Will